Xbox Live Gold not performing on my Xbox.

ArchAngel11396 · Oct 10, 2017

This is my second account with Xbox (starting first on the 360 like 8 years ago) and this is the first time I've experienced this. My gold membership ran out on October 8th, 2017. While I had no money my friend offered his 14 day trial that came with his
Xbox. I punched it in and it says I'm subscribed to gold till the 23rd. However when I try to join a party or play online it tells me I need to subscribe to gold. The strange part is I tried on a different console and my account worked fine. Xbox support said
"they'd send it higher up". Still no idea what's going on.

:)

weaponx_uk2003 · Oct 10, 2017

Xbox One Live 12 Months ??

MS Store US says

Day One 12-Month Xbox Live Gold Membership - Microsoft Store

Day One 12-Month Xbox Live Gold Membership

For a limited time, get a Day One 12-month Xbox Live Gold membership and play Killer Instinct: Round One, with the exclusive Shadow Jago character. Includes commemorative card and case.

EggsBoxJuan · Oct 10, 2017

Gold Family Membership - No option to add members

Hi, in 99% of cases simply performing the Xbox Live connection test will resolve this issue, if you only just upgraded to the family pack or indeed a Gold membership it can take some hours to update your account. Performing the Xbox Live connection will
do the account update pretty much instantly.

-

Press the Guide button on your controller (Xbox button in the center of your controller).

Go to Settings, and then select System Settings.

Select Network Settings.

Select your network connection.

Select Test Xbox LIVE Connection.

Mister Maka · Oct 11, 2017

Hey there ArchAngel11396.

Since this began on your Xbox One, have you tried removing your profile from your Xbox One and adding it back to see if there's any change?

ArchAngel11396 · Nov 1, 2018

Hey there .

Since this began on your Xbox One, have you tried removing your profile from your Xbox One and adding it back to see if there's any change?
Click to expand...

Yes I deleted my account and reinstalled it and it didn't do anything. Tried hard reset on console, clear MAC address and everything suggested by the Microsoft employee on the chat box. My only thought is that since it was a trial and my account has already
used payed gold that something went wrong in the system. Still doesn't explain why it worked on a different console though. No word back from support either.

ArchAngel11396

Hey there .

Since this began on your Xbox One, have you tried removing your profile from your Xbox One and adding it back to see if there's any change?

Yes I deleted my account and reinstalled it and it didn't do anything. Tried hard reset on console, clear MAC address and everything suggested by the Microsoft employee on the chat box. My only thought is that since it was a trial and my account has already
used payed gold that something went wrong in the system. Still doesn't explain why it worked on a different console though. No word back from support either.

Mister Maka

Hey there ArchAngel11396.

Since this began on your Xbox One, have you tried removing your profile from your Xbox One and adding it back to see if there's any change?

omarzakri

Xbox

Me i love my console xbox is the best console in the world yes the best in the graphismes and the games and the performances and quality 4k

But if you delete the abonnement xbox live gold in just in games free-to-play

Xbox > ps4

Xbox pls we want fortnite whitout xbox live gold

Thanks

K2theBee

I had the same problem. While I my web-based account listed me as a Gold member, the Xbox still showed me as Xbox LIVE Free. I signed in and out, rebooted the console. Nothing worked. Then, as suggested here, I performed a test of the network connection
(Xbox Dashboard / My Xbox / System Settings/ Network Settings / <choose network> / Test Xbox LIVE Connection) and after the successful test, wala, my membership status was Gold. Thanks for the solution, Mister Gwyther!

ChiefJoboo

1. Yes, and it's free to download (the version for online play, the offline version costs money) but you must have an
Xbox Live Gold membership to play online multiplayer.

2. You only need a controller and maybe a headset to talk to others (optional).

3. Technically it should be better on the Xbox One S, due to it's improved performance over the first Xbox One.

Xbox Live Gold not performing on my Xbox.