Xbox live gold membership is being weird

Hello Devin,

Thank you for your post. I understand you are experiencing an issue paying for a subscription that may be past due. To troubleshoot this, check out this page:

Update Billing Information. If the issue persists, please use the
Contact Us portal to speak to an agent so we may further address this issue.

I hope this helps!

I also think it is weird how it started the day after I renew my xbox live gold membership

Keeping your xbox live gold membership going also counts towards being a V.I.P.

Hey there Ignite!

Karachi is correct. For more information, check out our
FAQ: Xbox Live Gold Family Pack Conversion to Individual Memberships.

And remember that while the Family Plan is going away for the Xbox 360, Xbox One has a very cool new feature called Home Gold:

Any accounts in an Xbox Live Gold Family Pack are being converted to individual Xbox Live Gold memberships to prepare for new and exciting upcoming benefits and features on Xbox Live Gold. Through the new Home Gold feature, a single Xbox Live Gold
membership allows anyone in your home to enjoy many Gold features, like multiplayer, access to Gold entertainment apps, and more on your Xbox One.

I hope this helps clear things up. =)

Hello DannyWC,

We see that you are not receiving Gold Status this month due to your subscription being a promotional Gold subscription for 1 month. Promotional subscriptions are not eligible for Rewards, so your free 1 month is not eligible. From our FAQ:

My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.