xbox live gold membership ended for no reason

Hey Murnaa,

Unfortunately we're unable to offer billing/account assistance over the forums due to them being public. The best route to take will be to try reaching out to our phone or chat support team once more through our
Contact Us page.

Hope this helps!

Hey mate, I found this on the FAQ:

I renewed my Xbox Live Gold membership and I didn't get my Rewards Credits. Why?

Credits for renewing your Xbox Live Gold membership will appear on your MyRewards page within 2 days of your current Xbox Live Gold membership ending and the new one beginning. In addition, if you allow your Xbox Live Gold membership to expire before you
renew your Xbox Live Gold membership, you will be ineligible for this offer.

From here: http://rewards.xbox.com/faq/

straight from the back of the trial.At the end of your trial period, your 14 day xbox live gold trial will default to a FREE xbox live membership unless you elect to extrend your xbox live Gold membership. That infers that i should have actual Xbox live
Gold, not silver with multiplayer. so you can see why i'm a little confused

No, your gold membership will not be affected even if you turn off Auto-Renewal.

PLEASE NOTE: If you deactivate Auto-Renewal. Your Xbox LIVE Gold Membership will end on the date of expiration.

No your gold subscription will not get cancelled if you turn auto renewal off.



This support thread shows you how to turn auto renewal off



support.xbox.com/.../cancel-xbox-live-gold-subscription



This paragraph in that support thread also states that your gold membership will run until the end of the paid period if you turn auto renewal off:



Important: Important: If you turn off auto-renewal, your Xbox LIVE Gold Membership will expire at the end of your paid membership time. Until then, you can continue to enjoy all the benefits of Xbox LIVE membership.