xbox live gold kept's going back and forth to free live account

just like the title says.

my xbox kepts going back and forth from free live to gold live. randomly

can anyone help me on this or point me out to correct part of site on this issue

:)

 

Xbox Live Confusion?

Xbox Live is free.

You can make a Gold account, or a Silver account.

The Gold account gives you access to access to play online, along with free monthly games and weekly deals. This has a fee.

The Silver account gives you access to Xbox Live and apps, but you just can't play online or get the free games. This is free.

 

How to Join Xbox LIVE

This is the final step before you start enjoying the most amazing entertainment experience on Xbox LIVE.

The process is free and easy to follow.

You only require an valid email address and a high-speed internet connection.

There are two Membership levels available: Free and Gold. You can read more about what you get with each membership level.

Before proceeding, confirm the following:

If you have a Zune or Games for Windows LIVE account, it means you already have an Xbox LIVE account! All you have to do is to download the account to your Xbox 360 console, sign in and start enjoying the Xbox LIVE experience.

If you have a Microsoft account, you can use it for your Xbox LIVE account.
Note: "Microsoft account" refers to what was formerly "Windows Live ID". It is the email address and password you need to sign into Microsoft services (including Xbox LIVE).

This means that if you already have a Messenger or Hotmail account, you automatically have a Microsoft account.

So, during registration for Xbox LIVE, if you are asked for an email address, enter your Microsoft account.

If you don't have a Microsoft account, you can sign up for a free account on your computer, or during the signing in process for Xbox LIVE.

If you decide to go for Gold Membership, you should have your credit card information ready before proceeding with the process of signing up for Xbox LIVE.

Steps to follow

1) On your controller, press Guide then select Join Xbox LIVE.

2) Follow the instructions on the screen on how to sign up for Xbox LIVE.

Note: Make sure that you enter your correct date of birth when signing up. This will be used to determine whether you get a child account or an adult account. Once the account is created, you cannot change the date of birth.

Join Xbox LIVE Gold Family Pack

With the Xbox LIVE Gold Family Pack, your family is given four 12-month Gold Memberships for less than the price of two. If you are interested, just select Family Gold on the Subscription selection screen.

No option for Gold Family Pack?

You might be using a child account, or the Gold Family Pack does not apply to your region.

Here is a list of countries that have access to the Gold Family Pack:

• Australia
• Canada
• United States
• United Kingdom
• Germany
• France
• New Zealand
• Japan
• Mexico

 

Hi there,

the account you are currently using on here shows as an free account (so no gold)

You can check what the actual subscription status here
https://account.xbox.com/ or
http://billing.microsoft.com.

If the subscription shouldn't have ended yet, then you might want to check your payment options to check if everything is valid and contact Xbox Support via
support.xbox.com/contact-us

 

i put in a card version of gold instead (one you can get at walmarts) of the auto bill version . seeing it a pain to go thru that compare to before they made you jump thru hoops

 

You should check out Xbox Prepaid Codes | Types of Prepaid Codes - Xbox Support

On this page you can read about the different types of prepaid codes that you can use to purchase Xbox-related content, the kinds of content that the codes can purchase and how each type of prepaid code affects your Microsoft account. This should help you
with Types of Xbox Prepaid Codes to lift the Confusion.

If you have further problems The best thing to do is contact support Please reach out to them by visiting this page here You can always check out the International
Xbox Support phone numbers for your region by clicking here Keep us updated on your progress

 

from what they said it was a bad code. that was printed on card