Xbox Live Gold Issues

Jensen Blue · Apr 23, 2018

So recently I have redeemed a card and bought Gold. While it says that I've bought it, it won't let allow me to do the things you're able to do with it(like play with friends for example) and I have no idea what's going on, please
help!

:)

sidd230 · Apr 23, 2018

Microsoft giving free digital games for users with broken disc drives

I was just told this while chatting with an MS rep about a separate issue: "Every console sent in for repair will have a free 30 day Xbox Live Gold subscription after the repair. However for those with disc unreadable issue, on top of the free 30 day Xbox Live Gold subscription, they'll receive a free game token." They will email the code after the replacement XBox has shipped.

MBurdz33 · Apr 23, 2018

New halo update question

xbox live is having some issues so that may be the problem.
It worked earlier for me and there was a monetary value for each of the Gold bundles (no REQ points)

WPAK · Apr 23, 2018

Hi there,

please double check http://account.microsoft.com/services to see if the subscription is showing there.

If the subscription shows, try the following steps

Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)

Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
Restart or Power Cycle Xbox One Console

Redownload your profile

If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
Contact Us | Xbox Support

Let us know the results

Francia J.

Seems like the issue is not regarding to your game edition it is due to your subscription. The game requires Xbox Live Gold subscription to play it. It’s either you will purchase Xbox Live Gold subscription or Xbox Game Pass Ultimate since the Ultimate included Xbox Live Gold as well.

ngocphi

I'm sorry to hear that you're experiencing issues with your Xbox Live Gold membership and Minecraft. Microsoft has recently announced that they will be phasing out Xbox Live Gold and replacing it with Xbox Game Pass Ultimate, which includes Xbox Live Gold, Xbox Game Pass, and Xbox Game Pass for PC and gamepass core.. This change is aimed at providing a more comprehensive gaming experience for users.

Keep..in mind gamepass core replaces gold .not gamepass.has includes .gold and gives you access to.25 games. and it Costs the same as gold

Regarding your issue with Minecraft, it's possible that there may be a technical issue that's preventing you from accessing the game. I recommend contacting Xbox customer support for assistance with this issue.

XBF Leo G

Hello Alan,

Thank you for bringing this issue to our attention. Have you used Xbox Live Gold on that account in the past? The Xbox Live Gold free trial is available for accounts that have never used Xbox Live Gold. Be sure to let us know the results!

Miss Bijoux

Hey there -

Do you have an active Xbox Live Gold subscription? In order to use many of the Xbox Live features, you must have Xbox Live Gold. Double check and let us know if you are still experiencing issues.

Yousef Islam

I have Grand Theft Auto IV and it says you do not require XBOX LIVE GOLD to play the story mode. However, a Gold membership is required in order to play with friends. Being a Gold member with a backup Silver account, I guarantee this is not the issue. If
the issue continues, consider contacting Xbox LIVE Support for details.

Xbox Live Gold Issues