Xbox live gold duplicate transactions

CozyZALDA · May 21, 2018

Hi! I have been charge twice for xbox live gold and i want one of the back to my account.

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FullM3ta1Jack3t · May 21, 2018

Duplicate transaction

Email Microsoft about this, (or call Phone Support), and they will get it worked out for you.

Mistress Sara · May 21, 2018

Duplicate transaction

Hi there,

You can use the Contact Us link below. Select Billing>Billing Error to get the options to contact phone support.

support.xbox.com/contact-us.

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I hope this helps.

Smwutches · May 21, 2018

You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
Contact Us | Xbox Support

Smwutches

You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
http://support.xbox.com/contact-us

Mistress Sara

Hi there,

You can use the Contact Us link below. Select Billing>Billing Error to get the options to contact phone support.

support.xbox.com/contact-us.

-

I hope this helps.

FullM3ta1Jack3t

Email Microsoft about this, (or call Phone Support), and they will get it worked out for you.

Carlos Eduardo Ferna

Which one email? I can't find this information

XBF Erick C

Hey there!

Thank you for reaching out to us on the Forums and sorry to hear that you are running into this billing issue. If you look under your accounts

Order History do you see both transactions? If you do see the duplicate transactions then I would advise that you

Request a Refund for the duplicate charge. If you see that one of the transactions is showing up as failed, then I would wait a couple of business days, It could be possible that the transaction will roll off on your banks side as the transaction has failed.

Please let us know if this has helped.

Xbox live gold duplicate transactions