Xbox Live Gold Discount not taken into consideration

Discus and support Xbox Live Gold Discount not taken into consideration in XBoX Games and Apps to solve the problem; I have just purchased Battlefront 2 on Xbox One but my Xbox Live Gold membership was not taken into account & so I paid £19.99 instead of £7.99. My... Discussion in 'XBoX Games and Apps' started by Barry1971a, Jan 24, 2021.

  1. Barry1971a
    Barry1971a Guest

    Xbox Live Gold Discount not taken into consideration


    I have just purchased Battlefront 2 on Xbox One but my Xbox Live Gold membership was not taken into account & so I paid £19.99 instead of £7.99.

    My subscription has been ongoing since 27th January 2016 & is due to renew next Wednesday.

    How do I go about getting this discount refunded to me since every option I try on webchat says webchat is not available & there appear to be no other contact methods available?

    :)
     
    Barry1971a, Jan 24, 2021
    #1
  2. reforc3 Win User

    Xbox Live Gold Discount not taken into consideration

    Hello If you haven't started the game just yet you can try to do a refund of the game and afterwards see if you can buy the game again with the discount price.

    You can follow the instructions in the link below to see if your purchase is valid for a refund:

    https://support.xbox.com/en-us/help/subscriptions-billing/buy-games-apps/refund-orders
  3. M3tal Daz3 Win User

    dragon age 2 and wwe all stars

    Greetings elton Dragon Age 2 was offered in discount with gold a few times back yet there are always new possibilities for discounts so keep an eye of the weekly deals with gold

    www.xbox.com/en-US/live/deals-with-gold

    As for WWE All Stars that game was taken off the marketplace since the publisher became defunct

    If you have ideas to share or requests you can post them here

    https://xbox.uservoice.com/
  4. Mister Gwyther Win User

    Xbox Live Family Plan add-on...

    OP: This was taken from the Family Plan FAQ (www.xbox.com/.../FamilyPackFAQ) which I highly suggest you take a look at before purchasing a Family Plan for your family. Let me know
    if you have any other questions.

    Q: I am currently an Xbox LIVE Gold member. If I have time remaining on my current subscription, do I receive a discount on an Xbox LIVE Gold Family Pack?

    A: We will give existing Xbox LIVE Gold members a prorated discount on the purchase of a Family Pack. For each month remaining on your current Xbox LIVE Gold subscription, we will reduce the purchase price of a Family Pack by $5. For example, if you have
    six months of your Gold subscription remaining, you qualify for a $30 discount and will only be charged $69.99 at the time of purchase. If you have 20 months or more of your current Xbox LIVE Gold subscription remaining, you can upgrade to an Xbox LIVE Gold
    Family Pack for free. You will not receive a refund for any remaining subscription time in excess of 20 months.
  5. Fyer Win User

    Family Pack question

    Q: I am currently an Xbox LIVE Gold member. If I have time remaining on my current subscription, do I receive a discount on an Xbox LIVE Gold Family Pack?

    A: We will give existing Xbox LIVE Gold members a prorated discount on the purchase of a Family Pack. This discount will be based on how many months remain on your existing Gold Membership and the amount of the discount varies by region.
    You will see the discount amount during the checkout process before your order is final.
    That's from the FAQ that can be
    found here
    . Not sure if it helps but it is a good read on the plan.
  6. MDG o CROWN o Win User

    Deals with Gold show no discount

    If you have a discount, maybe it is due to an error, give it time to see the discount or maybe your Xbox Live Gold membership is over
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Xbox Live Gold Discount not taken into consideration

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