Xbox Live Gold discount bought as a Gift

LucidCaribou416 · Jul 29, 2018

I recently purchased an xbox Live Gold 1 year subscription for my grandson as a gift. Instead of charging me the special price of 39.99, it charged me $59.99. Does this mean that the special price only applies when you buy it for yourself?

:)

ClNTRoN · Jul 29, 2018

XBOX Live Gift Cards

There’s Xbox gift cards, which can be spent on anything in the store, and then there are Xbox Live subscription cards. If you bought a card specifically for Gold, then it’s just for that. I would go back to the store and exchange it for Xbox gift cards.

jshigashi · Jul 29, 2018

XBOX Live Gift Cards

Hi All,

Forgive my ignorance, but my wife just bought $60 gift cards that certainly appear to be for a 12 month XBOX Live Gold Subscription.

Our intent was to buy gift cards for my nephews that they can spend whatever they want.

Do the gift cards have to be spent on the Gold subscription, or can they be spent elsewhere?

M3tal Daz3 · Jul 29, 2018

For purchasing issues contact xbox support: (800) 469-9269 if you're in the US/Canada or
Contact Us | Xbox Support

CorniestSmile15 · Nov 3, 2018

The same occurred to me. Microsoft Support was unwilling to resolve. This is breach of the law in our jurisdiction and has been reported to the relevant regulatory authority

M3tal Daz3

For purchasing issues contact xbox support: (800) 469-9269 if you're in the US/Canada or
http://support.xbox.com/contact-us

CorniestSmile15

The same occurred to me. Microsoft Support was unwilling to resolve. This is breach of the law in our jurisdiction and has been reported to the relevant regulatory authority

luissolid

Hello! Remember the account that purchase Xbox Live Gold it's the account that have the discount benefits.

In this case what you can do is purchase the game as a gift so you can give the game to your son account and use the gold discount with your account.

Hope that works for you!

Regards!

Shaun Punnoose

I'm really sorry I just have one more question. Since I have the Level 2 + Xbox Live Gold, wouldn't that mean I would get the level 2 discount when redeeming a gift card?

VisageOfAnAngel

Exclusions include Xbox LIVE Gold subscriptions, Xbox MUSIC passes, Zune passes (now defunct), NetFlix/Hulu/App subscription services, 3rd party app purchases, various other things depending upon region.

Link: http://support.xbox.com/en-US/billing/microsoft-points/microsoft-points-retire-faq

Also working at a store doesn't give someone a discount to gift cards. Gift cards are the same as cash and legally cannot be discounted as an employment perk.

People without credit cards are able to use their banking cards or PayPal.

ngocphi -- Gold is Gold. Prepaid or credit card you still get the exact same privileges.

Xbox Live Gold discount bought as a Gift