Xbox Live Gold can't be find in my subscriptions

魔界至尊 · Jan 24, 2016

I have bought Xbox one in China and activated xbox live gold（China edition).

Then I return purchase, and I bought another Xbox One in HK, and I activated 14-days Xbox live gold on this xbox one.

And then I bought 12-month Xbox Live Gold on this page(https://account.xbox.com/Subscriptions/Index?title=Gold&purchaseIndex=-1&xr=accountportal),
and success(I received the message from bank that tell me my credit card has a HK$368 expense) and have an order number:567453564790700015

But I can't find it on my Xbox One, and I can't play Thief（xbox live gold free from 2015-12 to 2016-01-16, I got this game）.

And I can't find 12-month Xbox Live Gold(I bought as HK$368) in my Subscriptions. I can only find China Edition Xbox Live Gold.

Does this trade success?

:)

omar_ · Jan 24, 2016

1 year Xbox Live Gold - $36

xbox live 12 months gold subscription card gold pl eu us for 33$ (PL/EU/US)
Xbox Live - Buy 12 Months GOLD Subscription Card (Global)

R3X206 · Jan 24, 2016

I have a problem whit rocket league

i have rocket league (digital download) and i have a xbox live gold but rocket league can't find my subscription. Help my please

SingCongButas25 · Jan 25, 2016

Hi NevermoreSouls!

Your account does show as a gold member right now. Its possible that you're looking on the wrong page. If you bought a 12 month gold subscription under HK region. Then your gold should be on your HK page. Your browser might be set to Chinal. On your console,
your console's locale should be in HK so your subscription will work properly.

CJits 57

Same problem here. My xbox live gold subscription ended yesterday and can't redeem my 12 month subscription code.

TYLERMACCY5

Hi there.

If your console included an Xbox Live Gold subscription, it will be on a leaflet inside the box. If a subscription was not included with your bundle, then you will need to purchase an Xbox Live Gold subscription separately, in order to access the Xbox Live
Gold benefits.

I hope that helps.

-Eden0032

I sorry I have x box live subscription I just need to add it to my Xbox but can’t find the long code no

Wren77IE

Hi, thanks. It was asking them to buy a subscription for Live Gold. My son went ahead and added a subscription because he wanted to play, but he still can't get into a live natch for For Honor matches. It recognizes he has Gold in his name now but never finds a match. Neither of them has had any problem with any of this before.. They've been playing off my Live Gold for years, no issues

El Mago tv

Hey there

You can't add an Xbox Live Gold trial if you already have an Xbox Live Gold subscription

ali ukaili

I have the same issue, my subscription tells me that i have xbox live gold until 25-02-2018. But i can't use any xbox live gold features.

Xbox Live Gold can't be find in my subscriptions