Xbox Live Gold 3 Months unable to be redeemed due to Xbox Game Pass Ultimate expired...

If you currently have Game Pass Ultimate and attempt to redeem a 12 month Xbox Live Gold code, it will convert to a 3 or 4 month Ultimate subscription. If you want to continue with just Gold for 12 months and not Ultimate, you would have to wait for the
Ultimate to expire before redeeming the regular Gold code.

If you don't currently have Ultimate, then you should have no problem redeeming the 12 months of Gold.

Yes the auto renewal is off already. I have the Game pass ultimate until May 25. I already bought a new 12 month xbox live gold card but when I try to redeem the code it says my 12 month
gold will be automatically convert to a 4 months xbox game pass ultimate which I don't want. I want the 12 month of xbox live without the game pass. Do I really have to wait until my xbox game pass expired before I can redeem a new xbox live gold (without
the game pass ultimate)?

It sounds like you have Xbox Live Ultimate, then purchasing Game Pass Core (Xbox Live Gold) for 12 months, which basically converted to ultimate for 4 months. Which is exactly what it is meant to do. If you wanted the 12 months, then you should have waited for Game Pass Ultimate to Expire before Redeeming the Game Pass Core. There is nothing that you can do. If you cancel Game Pass Ultimate, you will lose Your subscription, including the Game Pass Core you have just redeemed. You're better off waiting until it expires before getting another subscription.

Hello @GeoffRobb!

The code does not expire. You can add the 24 months of Ultimate to your existing subscription as long as it won't go over 36 months. If it were to go over the 36 months, you would need to wait until you have 12 months or less remaining on your subscription before redeeming the 24 months of Ultimate.

https://www.xbox.com/en-US/xbox-all-access#faq

An Xbox All Access purchase includes 24 months of Xbox Game Pass Ultimate. So, what happens if I have an existing Xbox Game Pass and/or Xbox Live Gold membership when I purchase a console with Xbox All Access?

If you're already an Xbox Live Gold or Xbox Game Pass member, any days remaining in your membership(s) will be converted to Xbox Game Pass Ultimate at a conversion ratio when you redeem the 24-month Xbox Game Pass Ultimate membership and added to your Xbox Game Pass Ultimate membership up to a maximum of 36 months. Xbox Game Pass Ultimate memberships are limited to 36 months.

If you’re already an Xbox Game Pass Ultimate member, wait until your existing membership has a prepaid balance that is less than 12 months before redeeming the 24-month Ultimate membership through Xbox All Access. You will be unable to redeem with more than 12 prepaid months of Xbox Game Pass Ultimate.

Good Day

I've read many posts on converting Xbox Gold to Game Pass Ultimate but cannot find a specific HOW to do it.

My Game Pass Ultimate expired and I purchased an Xbox 3 month Gold Voucher. After entering the voucher, it gives me 3 months of Gold. It did not convert to Game Pass Ultimate and I cannot play the games although the gold is active for 3 months. What i am
looking for is a way or tutorial to convert the
existing 3 months GOLD to Game Pass Ultimate.

Thanks in Advance.