Xbox live gold 14 day trial won't work

AmicableAsh8572 · Nov 6, 2017

I redeemed the Xbox live gold trial for 14 days and I tried to play online cod ww2 and fortnite with friends and it wouldn't work it said I'm not aloud to play online what wrong

:)

EggsBoxJuan · Nov 6, 2017

I got gold and cant get free gold games

Were you using a 14 day trial before you redeemed this code ?

What if I'm on a 14-day prepaid code trial and I upgrade to Xbox Live Gold during the trial period to take advantage of a free game offer? Will I get the game?

If you upgrade to Xbox Live Gold during your non-renewing trial period, your Xbox Live Gold membership won't start until the end of your free trial.
You won't be eligible to download a currently offered free game until your trial period ends and your paid membership begins.

Raivenomace · Nov 6, 2017

Xbox 14 day trial

I have an xbox 14 day trial activated on one of my accounts. I never entered any billing information or any money inside the account. I was wondering that after this 14 day trial, would I be charged for the xbox live gold? I tried canceling my 14 day trial
but for some reason, it won't let me

WPAK · Nov 6, 2017

Hi there,

be sure to check https://account.microsoft.com/services to see if there are any issues showing there

If all is good please try the following

- please try the manual power cycle steps like mentioned on the following link, be sure to wait until the power supply light turns and remains orange for at least 30 seconds before powering on again:
Restart or Power Cycle Xbox One Console

If that didn't help try removing your profile, powercycle your console again and then download the profile again

If all fail then you can try to contact Xbox Support to see if they can do a more in-depth check to see what could be causing it. To contact Xbox Support use
Contact Us | Xbox Support

Let us know the results

GamersGala

Dear Support,

Thank you for the fast reply!

Er...my question is that a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game pass 14 days trial code' or 'xbox gold live 14 days trial code', right?

I understand that a xbox game pass 14 days trial code or a xbox live gold 14 days trial code can't be used/sold as xbox game pass ultimate 14 days trial code for sure.

Because a 'xbox games pass ultimate 14 days trial code' equals a 'xbox game pass 14 days trial code + xbox live gold 14 days trial code', so for new Microsoft/Xbox accounts, a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game
pass 14 days trial code' or 'xbox gold live 14 days trial code' , right?

Please help to clarify.

Thanks again for your time!

EggsBoxJuan

Were you using a 14 day trial before you redeemed this code ?

What if I'm on a 14-day prepaid code trial and I upgrade to Xbox Live Gold during the trial period to take advantage of a free game offer? Will I get the game?

If you upgrade to Xbox Live Gold during your non-renewing trial period, your Xbox Live Gold membership won't start until the end of your free trial.
You won't be eligible to download a currently offered free game until your trial period ends and your paid membership begins.

ngocphi

It would help if you read it correctly

14day trials aren't gold trials

Games with Gold available if I'm on a 30-day Xbox Live Gold credit card trial?

You're eligible. You must have a current Xbox Live Gold membership or an Xbox Live Gold trial that requires a credit card.

What kind of Xbox Live Gold trials are eligible?

You're eligible if you're on an Xbox Live Gold one-month free trial.

If you're on a 14-day prepaid code trial, you're not eligible. You must have a current Xbox Live Gold subscription or trial that requires a credit card.

What if I'm on a 14-day prepaid code trial and I upgrade to Xbox Live Gold during the trial period to take advantage of a free game offer? Will I get the game?

If you upgrade to Xbox Live Gold during your non-renewing trial period, your Xbox Live Gold membership won't start until the end of your free trial. You won't be eligible to download a currently offered free game until your trial period ends and your paid
membership begins

XBF Brad A

Hello Cianka,

that is why unable to get the backward compatible games. They will not work with the 14 day trial unfortunately. In this link

describing Xbox live gold there is a section explains the trials.

With an Xbox Live Gold 2- to 14-day trial, you can get Xbox One Games with Gold, and discounted Gold deals.

If it was a one month trial you could get the backward compatible games.

Thanks,

Brad

WPAK

Hi there,

only a standard Xbox Live Gold subscription will allow you to get a Game with Gold for free. a 14 day trial is like the name mentions a Trial subscription and won't allow you to get a 360 Games with Gold game for free, you will require a standard Xbox Live
Gold subscription for that.

Xbox live gold 14 day trial won't work