Xbox Live glitch randomly sign out

DontDisResp3ct · Apr 19, 2015

I have my 360 connected to my laptop via Ethernet to get Xbox live. However, the sign in always glitches. Sometimes takes forever to sign in, sometimes it doesn't show that I've signed in (no notification) even though the dashboard in the background has
the live tiles, other times I don't see my gamer logo on the top right of the dashboard. Every time I start up some game (ex Cod Ghosts) it says I need to sign into Xbox live but I'm already am. I also get random disconnects in a middle of a game.

:)

Grant NLW · Apr 19, 2015

account suspended for no reason?

i can't sign into my email my xbox live account is not online anymore every time i click on something on xboxlive it says theres a glitch and stuff, and it just randomly happened

Surfcraz13 · Apr 19, 2015

random disconect from live

yes i did a xbox live connection test it works after that for a wile .randomly disconnects it seas its not connected and also random sign me out of live

Sp3ctr3187 · Apr 19, 2015

there is a hacker group corrupting lives servers you may need to delete your profile from your hard drive then redownload it. This hacker group claims they are trying to get MS to get off their butts and up their security but alls they are really doing is
wasting everyones time.

onyxishere · Oct 31, 2018

The issues with the hacker group are long since finished and they have done nothing since Christmas to disconnect the Live service.

DontDisResp3ct - your issue may lie with the way you are connected. Because you are connected via laptop you are more than likely experiencing a degradation of the internet service because your laptop takes a portion of the internet service for itself (a
greater portion of it as well, I believe). This means that your console is not connecting as well as it could be.

I would recommend either connecting your console via a direct connection to the modem/router (ethernet) instead of using a middle-man (laptop) or connect via it's own wireless connection (built in with the S or E consoles or by purchasing a wireless adapter
if you have an older one).

Hope this info helped.

Sp3ctr3187

there is a hacker group corrupting lives servers you may need to delete your profile from your hard drive then redownload it. This hacker group claims they are trying to get MS to get off their butts and up their security but alls they are really doing is
wasting everyones time.

onyxishere

The issues with the hacker group are long since finished and they have done nothing since Christmas to disconnect the Live service.

DontDisResp3ct - your issue may lie with the way you are connected. Because you are connected via laptop you are more than likely experiencing a degradation of the internet service because your laptop takes a portion of the internet service for itself (a
greater portion of it as well, I believe). This means that your console is not connecting as well as it could be.

I would recommend either connecting your console via a direct connection to the modem/router (ethernet) instead of using a middle-man (laptop) or connect via it's own wireless connection (built in with the S or E consoles or by purchasing a wireless adapter
if you have an older one).

Hope this info helped.

DENAz666

That must be frustrating

There is a few things you can try, which I will give you the link for: Xbox Disconnection Help

XBF Zineb F

Hello there @Luke , I hope everything is going well!
Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

taidara

I now play on the Series X but this also happened on my Xbox One s. Its where I will load into any game that is not on disc and after a few minutes of playing, it will sign me out of Xbox live but then sign me in again a minute later. sometimes it says that i need to own the game to play it, which i obviously do, but then it will let me play again. Its not a WiFi problem as my WiFi is wired and completely fine but as soon as I am in a voice party with friends; it will not boot me from Xbox live and i can play normally.

please help

Your "WiFi is wired"?

Connect your console with an Ethernet cable and let us know how that goes.

Xbox Live glitch randomly sign out