Xbox Live gift card expired help

The Xbox Gift Cards do expire but the expiration date varies by card so you would need to check the card to find out the exact expiration date. Hope this helps.

Hello, how are you? Hope you're well. My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. According to Microsoft, Gift Cards do not expire, it says:

''No, gift cards purchased at retail never expire. Note that promotional gift cards like those from Microsoft Rewards or Xbox Live Rewards expire.''

The above information can be found at the link below.

https://www.microsoft.com/en-us/p/xbox-gift-car...

- I believe this holds true for game gift cards as well, so you can rest assured.

*Thank you in advance for contacting the community, I hope this can help you. Let me know if you have more questions, please.

I'm so sorry for the issues you're having with your $25 Xbox gift card.

There are several reasons why an Xbox gift card may not work. Here are some things you can try to fix the problem:

Check the expiration date of the card. Xbox gift cards have a three-year expiration date. If your card's expiration date has expired, you will not be able to use it.
Check if the card has already been used. Xbox gift cards are unique and can only be used once. If the card has already been used, you will not be able to use it.
Check if the card is damaged. If the card is damaged, it may not work properly.
If you have checked all of these things and the card still does not work, you can try the following:

Contact the card seller. The seller can help you solve the problem.
Contact Microsoft customer service. Customer service can help you solve the problem.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

No, gift cards purchased at retail never expire. Note that promotional gift cards like those from Microsoft Rewards or Xbox Live Rewards do expire.

This page covers most of those details. Check the FAQ at the bottom.

The important parts would be

"Do gift cards expire?

No, gift cards purchased at retail never expire. Note that promotional gift cards like those from Microsoft Rewards or Xbox Live Rewards do expire."

"What is the difference between a Microsoft Gift Card and an Xbox Gift Card?

The cards work just the same. Once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows, and on Xbox."

"Where can I spend a gift card?

Once redeemed to your Microsoft account, your gift card balance is available to spend when you shop at Microsoft Store online, on Windows, and on Xbox. Gift cards do not currently work at physical Microsoft Stores."

Should cover you. One thing I'm not certain with is if "gift cards" can be used to pre-order physical goods. Might want to check with Microsoft Store support on that?