Xbox live from prepaid card expired a day early

MistedWarrior · Jun 11, 2019

Earlier this morning i was able to play online (Fallout 76, warframe) and the Xbox app on my phone said it expired today. I didn't get a warning email or anything on my dashboard like usual. Then I logged in this evening and it said my gold expired, but
the date on my subscriptions tab in the settings says it expires TOMORROW. Can you please explain this because I planned specifically to do all of my gaming tonight while I still had gold, only to figure out that my subscription end date was inconsistent across
two platforms, the console internet explorer and the Xbox app.

I have a picture of this error too. It clearly says 6/9/19. Today is 6/8/19 and it is nowhere near midnight for time zone discrepancies.

:)

M3tal Daz3

For issues with membership expiration and billing you should contact xbox support: http://support.xbox.com/contact-us

Koding88

Nope, I'm sure. From account.microsoft.com:

Xbox Live Gold

Microsoft Corporation

Expires on 8/7/2019

Xbox Game Pass

Microsoft Corporation

Expires on 8/30/2018. Paid with prepaid card

BaurisBauris

In my Services & subscriptions page I can see:

Subscription

Prepaid 3M Xbox LIVE Gold

Expires on

3/24/2016

Paid with

Prepaid card

steeledwand7664

Nope, I'm sure. From account.microsoft.com:

Xbox Live Gold

Microsoft Corporation

Expires on 8/7/2019

Xbox Game Pass

Microsoft Corporation

Expires on 8/30/2018. Paid with prepaid card

go by what the subscriptions page on account.microsoft.com says.

Smwutches

You can check at http://account.microsoft.com If you buy a prepaid card, there is typically no expiration. Promotional funds usually expired in 90 days.

Xbox live from prepaid card expired a day early