Xbox Live Family Address

Hello Ccurrie16, My name is David. I am an independent advisor, happy to help you today.

Follow these simple steps
Sign in to your Xbox Live account on the official Xbox website or on your Xbox console.

Navigate to the settings or profile section of your account. On the website, this is usually located at the top right of the screen, where you can click on your avatar or username to access the settings options. On your Xbox console, you can find settings in the main menu or in your account profile.

Look for the “Security and Privacy” or “Account Settings” section. Within this section, you should be able to find options related to email address and family settings.

Explore the options available to update or change your family address. There may be an option to edit or change the email address associated with your family account.

Best regards.

If you know the email address that you used to set up your Microsoft account (which is used to sign in to your Xbox profile), you can reset your password now: https://account.live.com/password/reset

If you're unable to access any of the contact methods used to receive a security code, you can still access your Microsoft account by completing an online account recovery form. To access this form, go to: https://account.live.com/acsr

1. Enter your Email, phone, or Skype name in the first box if you know it.

2. In the Contact email address text box, type an email address where we can contact you or send your password reset link. Note that this email address should be different from the one you're trying to recover.

3. In the third text box, type the characters displayed on the screen. This is to verify that you aren't a robot.

4. To help maintain the security of your Microsoft account, you'll be prompted for several pieces of identification info that you provided when you initially set up your account. Fill in as many of the boxes as you can.

For more details kindly visit: https://support.xbox.com/help/account-profile/manage-account/lost-password-solution

I hope this helps resolve your query.

Thank you.

Brilliant, an independent advisor.

Thank you for the response. I was able to add an alias email to my xbox account, however my main problem is I cannot access the email of my original account. I have many accounts under that email and I need access to it in order to change the email.

Hi there,

depending on the passcode required both answers can be correct.

If it is an family passcode that is required then please follow the steps specified by onyx62is, Only Xbox Support is able to help you reset a family passcode.

If it is an xbox live passcode then the steps specified by MommaBear8689 should do the trick

(This will require the email address and password for the Xbox Live account)

You will need to setup a new email account for the child

change the email address on his account to the new account

Setup your xbox live account with your email address

pull in his account under your xbox live account as a child account in under your master family account

I do this with several grand-children to help their parents out. This site should help out: https://support.xbox.com/en-US/xbox-one/security/add-family-member-on-xbox-one