Xbox Live Extras "not available for device" after 8.1 update?!

F TANK · Jul 25, 2014

Bought a new phone for my wife a couple days ago and notice the Xbox Live Extras was not on the Marketplace. I updated my Lumia 1520 last night and while the Xbox part still functions, the avatar stuff and whatever else associated with that XL Extras app
don't and I get prompted that the app isn't available for my device

:)

Hiba Ahmed-DAF9334D-01B8-42CE-9EA7-E854091144D1 · Jul 25, 2014

Xbox Live Extras App issue

For some reason, the Xbox Live Extras app is not downloading on my phone. The message says that either it is not permitted in my region or my phone is not updated. I live in Pakistan, my phone is a Lumia 520 and have the Windows 8.1 OS. Is the app prohibited
in my country?

Can anyone help me out on this one?

cy43rguru · Jul 25, 2014

XBox One Wireless Adapter Driver (BSOD)

In addition drivers for the wireless network adapter for Windows 7,8 and 8.1 have been released (available at the same link or via Windows update). Please note that audio, peripheral devices or firmware update is not supported on Windows 7,8 or 8.1, only
on Windows 10.

ArticAndy97 · Oct 6, 2014

Same here! Its quite frusterating...hopefully in the 'Denim' update they will address this, and all of the other problems with the xbox hub. I much preferred the Hub on my HTC Arrive WP 7.8...everything was crisp, fast, and concise.

shaneholly11 · Oct 19, 2014

what do i have to buy a Xbox one, just to fix my averter, i game on my wp8 and tablet now days

Misses Quinzel · Nov 1, 2018

Hey, shane! This thread is a little old. Sorry to see that you are unable to change your avatar on your phone. You should be able to change it here on the site. If you are having issues with the site or downloading Xbox Extras to your phone, please post
up a new thread detailing what you're running into and troubleshooting you've completed already. This way we can get you the individual support that works best here on the forums.

Misses Quinzel

Hey, shane! This thread is a little old. Sorry to see that you are unable to change your avatar on your phone. You should be able to change it here on the site. If you are having issues with the site or downloading Xbox Extras to your phone, please post
up a new thread detailing what you're running into and troubleshooting you've completed already. This way we can get you the individual support that works best here on the forums.

shaneholly11

what do i have to buy a Xbox one, just to fix my averter, i game on my wp8 and tablet now days

ArticAndy97

Same here! Its quite frusterating...hopefully in the 'Denim' update they will address this, and all of the other problems with the xbox hub. I much preferred the Hub on my HTC Arrive WP 7.8...everything was crisp, fast, and concise.

cy43rguru

In addition drivers for the wireless network adapter for Windows 7,8 and 8.1 have been released (available at the same link or via Windows update). Please note that audio, peripheral devices or firmware update is not supported on Windows 7,8 or 8.1, only
on Windows 10.

MS Win8 Games

Hello SocialistHeart,

At this time we do not have a title update that supports 8.1 so there will be errors when attempting to download or launch the title on an 8.1 enabled device. We will update the forums once an 8. title update is available. We are sorry for the inconvenience
but thank you for your patience while we work on the update.

Thank you,

Xbox Live Extras "not available for device" after 8.1 update?!