Xbox Live Email Address Needs to be Changed

Discus and support Xbox Live Email Address Needs to be Changed in XBoX on Consoles to solve the problem; Just going to throw this out there. I have been trying to switch my gamertag to a different microsoft account as my old one sat unused for a few years... Discussion in 'XBoX on Consoles' started by thebus(2), Jan 20, 2014.

  1. thebus(2)
    thebus(2) Guest

    Xbox Live Email Address Needs to be Changed


    Just going to throw this out there. I have been trying to switch my gamertag to a different microsoft account as my old one sat unused for a few years and at one point was hacked by someone else. Unfortunately, I have been unable to do so because you can
    only do this through the Xbox 360 and not with a computer or the Xbox One. This has really started to annoy me. Has anyone else had to deal with this lack of options? Is there any indication that we will soon be able to do this by another method? I no longer
    have a 360 to make the change.

    :)
     
    thebus(2), Jan 20, 2014
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Change your Xbox LIVE account information

    Overview

    It is possible to change information associated with your Xbox LIVE account like your name, address, phone number or email address.

    Note: You cannot change the country that is associated with your Xbox LIVE account. If you have moved to another country and you would like to access Xbox LIVE from there, you have to create a new Xbox LIVE account in your new location.

    How to Change your name, address, phone number or email on Xbox.com

    1) Go to My Account and Sign In with your Microsoft Account. (This is the email and password that is associated with your Xbox LIVE account).

    2) Make the changes you want to your billings account information and then click Save.

    How to Change your name, address, phone number or email on your console.

    1) Sign in using your Xbox LIVE gamertag.

    2) Proceed to Settings, and then select Account.

    3) Select Your Information, and then go to Billing Information.

    4) Sign In with your Microsoft account password.

    5) Change your billing account information and then click Done.

    In case you want to change the billing name on your Xbox LIVE account, go to Xbox.com
     
    xboxfelix, Jan 20, 2014
    #2
  3. WPAK
    WPAK Guest
    No longer an ambassador?

    Have you changed your gamertag recently, that will likely be the reason

    If you have changed your Gamertag and/or Windows Live ID (email associated with your Xbox Live account, NOT your contact email address), then you will need to notify the support team in some fashion.
     
  4. maxen
    maxen Guest

    Xbox Live Email Address Needs to be Changed

    Try to do the following:

    Log in at https://account.live.com

    On the tab where it says what your primary email address, you should be able to add an alternate.

    Add as the alternate the one you want to switch to.

    You should now be able to make the alternate the primary instead.

    This will make the new primary the one you use to log in for Xbox (for web-based Microsoft Services, you can normally log in with any alias).

    This may mean that on your Xbox One or Windows 8 or Windows Phone 8 devices (whichever are applicable) that you will need to re-enter the log-in information for your Xbox Live profile (as this is tied to the primary account which you just switched), but
    the switch should be complete
     
    maxen, Jan 20, 2014
    #4
  5. Lillithvain
    Lillithvain Guest
    Just a small addition to Maxen's post. If your primary e-mail was never verified, it may ask you to verify it before allowing you to perform a Microsoft Account primary e-mail change. If this is the case, there is a small work-around for this as well.
    If you go to www.verifyme.microsoft.com and click "Sign-In" where it says "To request your code sign in." if your primary email is not verified it will present you with the option to change or
    create a new primary alias. Just wanted to add this as a "just-in-case" fyi. I've seen people experience issues changing the primary at
    Web Server's Default Page when the primary is unverified.
     
    Lillithvain, Oct 31, 2018
    #5
  6. SONIC SCREAM 07 Win User

    Wrong email entered when first signed up for live, what now?

    You will need to change the email address on the "dummy" account to something else, so that is becomes free to use with another account. Then you will be cable to change the email address on your main gamertag using this
    email address.

    To change the email address, go on your Xbox, select Account Management and then Windows LIVE ID.
  7. maxen Win User

    Xbox Live Email Address Needs to be Changed

    Try to do the following:

    Log in at https://account.live.com

    On the tab where it says what your primary email address, you should be able to add an alternate.

    Add as the alternate the one you want to switch to.

    You should now be able to make the alternate the primary instead.

    This will make the new primary the one you use to log in for Xbox (for web-based Microsoft Services, you can normally log in with any alias).

    This may mean that on your Xbox One or Windows 8 or Windows Phone 8 devices (whichever are applicable) that you will need to re-enter the log-in information for your Xbox Live profile (as this is tied to the primary account which you just switched), but
    the switch should be complete
  8. Lillithvain Win User

    Xbox Live Email Address Needs to be Changed

    Just a small addition to Maxen's post. If your primary e-mail was never verified, it may ask you to verify it before allowing you to perform a Microsoft Account primary e-mail change. If this is the case, there is a small work-around for this as well.
    If you go to www.verifyme.microsoft.com and click "Sign-In" where it says "To request your code sign in." if your primary email is not verified it will present you with the option to change or
    create a new primary alias. Just wanted to add this as a "just-in-case" fyi. I've seen people experience issues changing the primary at
    http://www.account.live.com when the primary is unverified.
  9. AchyGoose09072 Win User

    Wrong Email Address...

    Same boat bro.. I need to change my email address associated with my Xbox live (Windows Live actually) account. :/
  10. SH4D0WZ0MB1E Win User

    deactivation

    If you want your old email address on your new account try following the steps on this page:

    support.xbox.com/.../change-xbox-live-account-info

    However, If I'm reading your question correctly you will need a third email to act as the go between. So you should do something like this

    1)Create new email address

    2)Change email address of old account to newly created email

    3)Change email address of new account to the email you want to use.
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Xbox Live Email Address Needs to be Changed

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