Xbox Live Email Address Needs to be Changed

Just going to throw this out there. I have been trying to switch my gamertag to a different microsoft account as my old one sat unused for a few years and at one point was hacked by someone else. Unfortunately, I have been unable to do so because you can
only do this through the Xbox 360 and not with a computer or the Xbox One. This has really started to annoy me. Has anyone else had to deal with this lack of options? Is there any indication that we will soon be able to do this by another method? I no longer
have a 360 to make the change.

:)

 

How to Change your Xbox LIVE account information

Overview

It is possible to change information associated with your Xbox LIVE account like your name, address, phone number or email address.

Note: You cannot change the country that is associated with your Xbox LIVE account. If you have moved to another country and you would like to access Xbox LIVE from there, you have to create a new Xbox LIVE account in your new location.

How to Change your name, address, phone number or email on Xbox.com

1) Go to My Account and Sign In with your Microsoft Account. (This is the email and password that is associated with your Xbox LIVE account).

2) Make the changes you want to your billings account information and then click Save.

How to Change your name, address, phone number or email on your console.

1) Sign in using your Xbox LIVE gamertag.

2) Proceed to Settings, and then select Account.

3) Select Your Information, and then go to Billing Information.

4) Sign In with your Microsoft account password.

5) Change your billing account information and then click Done.

In case you want to change the billing name on your Xbox LIVE account, go to Xbox.com

 

No longer an ambassador?

Have you changed your gamertag recently, that will likely be the reason

If you have changed your Gamertag and/or Windows Live ID (email associated with your Xbox Live account, NOT your contact email address), then you will need to notify the support team in some fashion.

 

Try to do the following:

Log in at https://account.live.com

On the tab where it says what your primary email address, you should be able to add an alternate.

Add as the alternate the one you want to switch to.

You should now be able to make the alternate the primary instead.

This will make the new primary the one you use to log in for Xbox (for web-based Microsoft Services, you can normally log in with any alias).

This may mean that on your Xbox One or Windows 8 or Windows Phone 8 devices (whichever are applicable) that you will need to re-enter the log-in information for your Xbox Live profile (as this is tied to the primary account which you just switched), but
the switch should be complete

 

Just a small addition to Maxen's post. If your primary e-mail was never verified, it may ask you to verify it before allowing you to perform a Microsoft Account primary e-mail change. If this is the case, there is a small work-around for this as well.
If you go to www.verifyme.microsoft.com and click "Sign-In" where it says "To request your code sign in." if your primary email is not verified it will present you with the option to change or
create a new primary alias. Just wanted to add this as a "just-in-case" fyi. I've seen people experience issues changing the primary at
Web Server's Default Page when the primary is unverified.