Xbox Live E3 promo

I bought an Xbox live 3 month promo during E3 week for $24.99. Order #8102494566. I never received the code for the free 3 months. I have contacted support twice through chat, which I was told both times that the code will appear in a message. Never got
the message. Called tech support today and they told me that the offer was only available in Australia. I know this is wrong since I purchased it online through the US Microsoft site. And E3 is a US event. Please check the order # to confirm. I feel like I'm
being defrauded and my only crime is being a loyal Xbox live customer for years.

:)

 

Xbox Quests

Except this isnt a xbox rewards promo

It is a gamepass promo under the guise of a xbox live promo in the games with gold section being conducted by helloworld

so not a xbox rewards promo

 

Xbox One Live 12 Months ??

Question

Can i order a standard Xbox 360 Live 12-moth Gold code online, to use on Xbox One Live?
They are all the same i assume, i don't need a special Xbox One version do i...

i don't want any fancy Killer Instinct xbone promo live version as mentioned above.


ta
rai

 

Regarding this issue only xbox support can help you: (800) 469-9269 if you're in the US/Canada or
Contact Us | Xbox Support

 

Hello idontthn1nkso, what M3tal Daz3 said what correct. You must contact an official support agent to fix this.

 

I talked twice with support via chat and once via phone. They told me to post in discussion. Do you have an e-mail address for support? Thank you!

 

I talked twice with support via chat and once via phone. They told me to post in discussion. Do you have an e-mail address for support? Thank you!

 

I purchased on the US site too on June 15 and still have not received the free three months either. I have contacted various customer service reps with always being told they cannot help me and sending me to different reps. I even contacted via Twitter
for help. No resolution yet.

 

Sorry to hear that. From now on, I'll only be buying Xbox Live Gold cards from eBay. I don't care how good a deal Microsoft gives.