Xbox Live Down? Service info unavailable/cant sign in

Discus and support Xbox Live Down? Service info unavailable/cant sign in in XBoX on Consoles to solve the problem; is anybody else experiencing problems? i power cycled both my box and my modem and still no dice.. cant even sign in 3a089535-7473-46c7-b64e-84bf7569b1db Discussion in 'XBoX on Consoles' started by JayFord3114, Apr 4, 2014.

  1. JayFord3114
    JayFord3114 Guest

    Xbox Live Down? Service info unavailable/cant sign in


    is anybody else experiencing problems? i power cycled both my box and my modem and still no dice.. cant even sign in

    :)
     
    JayFord3114, Apr 4, 2014
    #1
  2. gerb719
    gerb719 Guest
    Xbox Live Down - Xbox ONE

    Is anyone else having trouble with xbox live?

    I try signing in but then it tells me it can't. Then I look at my network and it says I'm connected but "service info is unavailable."

    Just wondering if anyone else is having problems.
     
    gerb719, Apr 4, 2014
    #2
  3. BobMcFly247
    BobMcFly247 Guest
    Service info unavailable

    Normally your can see the service status of xbl there. At the moment there are some issues on xbl so it may be that the one is not able to read the status and display it right now.

    The status displayed there is the same you get more detailed at
    support.xbox.com/.../xbox-live-status
     
    BobMcFly247, Apr 4, 2014
    #3
  4. Viper XIII
    Viper XIII Guest

    Xbox Live Down? Service info unavailable/cant sign in

    Same thing here. First my friends list disappeared, then my pins, then denied access to hulu plus.
     
    Viper XIII, Apr 4, 2014
    #4
  5. Mines down also, doesn't say anything about being down in the support section?
     
    xxDuckNcov3Rxx, Apr 4, 2014
    #5
  6. JayFord3114
    JayFord3114 Guest
    yup but at least the 360 works fine..guess its time to play skyrim
     
    JayFord3114, Apr 4, 2014
    #6
  7. JayFord3114
    JayFord3114 Guest
    havent seen any alerts yet.. but if anybody from xbox is listenin plz fix this ish!
     
    JayFord3114, Apr 4, 2014
    #7
  8. Xbox Live Down? Service info unavailable/cant sign in

    Same thing here. Please fix. Network says im connected and my internet on everything else fine. But wont connect to Live....FRUSTRATING
     
    Samoan Try Hard, Apr 4, 2014
    #8
  9. Same thing has happened to me as well.
     
    Trippie Shotz, Apr 4, 2014
    #9
  10. I can't connect either. Thought maybe my live subscription was up, but nope, just renewed it last month for a year. Hope we hear something soon.
     
    xFIERCExTIGERx, Apr 4, 2014
    #10
  11. STRATlX
    STRATlX Guest
    Unreal, I pay 9.99 for this service a month and I cannot even play a game I had to purchase for another 59.99 UNREAL, they need to start giving credits out for stuff like this.
     
    STRATlX, Apr 4, 2014
    #11
  12. CARROTBSTARD
    CARROTBSTARD Guest
    Yep. Hadn't plugged my ethernet in for about 1-2 months. Last night I was given error code 80151909

    Did ALL of the usual cache, router reset, factory reset network settings.

    Still not able to go online. Last night I spoke to an XBOX Support rep. And we weren't able to resolve the issue, they told me to delete my profile, I did so and then couldn't recover it because I couldn't connect my XBOX to the internet.

    Had to ask a friend to DL my profile on their XBOX and stick it on a USB stick so at least I was able to play offline.

    I'm in the UK (Xbox 360 Orig) Sky Broadband.

    Tonight I've literally spent hours hopping forums, cleaning the ethernet port, considering getting a solder gun out, resetting routers. Power Cycles... you name it, I've tried it.

    My Ethernet cab;e works on my laptop and the XBOX goes through to test connection so, it definitely recognizes the cable

    XBOX-->ETHERNET--(X)--INTERNET-->XBOXLIVE
     
    CARROTBSTARD, Apr 5, 2014
    #12
  13. TimkiTim
    TimkiTim Guest

    Xbox Live Down? Service info unavailable/cant sign in

    I have a very bad problems too. Please help!

    So, i got the message that my xbox live membership is ended. I decided to buy 1 month gold card ,so i bought it.

    Microsoft sent me the mail that all was successful and i could play again.

    But the problem started on the next day,right after 24 hours after i purchased it.

    Microsoft sent me some mail again where they said that my gold status is ended ! I was shocked and disappointed.

    I called Microsoft and they said that the system has canceled my purchased items itself. They apologized and sent me the new code. I have redeemed it right after i got it. And the errors i always get now :

    SOMETHING WENT WRONG ....xbos-1005 and etc.

    So ,does anybody know whats wrong? How could i resolve it?! Help me !
     
    TimkiTim, Apr 6, 2014
    #13
  14. Hey guys Xbox Live Down? Service info unavailable/cant sign in :)



    If any of you are having issues with the service or you consoles and there is no mention of a service alert, then please go ahead and create a thread in the Xbox Support Forums. That's the best place to be for assistance.



    Many thanks,

    Cloud
     
    Mark Sherwood, Oct 31, 2018
    #14
  15. Samoan Try Hard Win User

    Xbox Live Down? Service info unavailable/cant sign in

    Same thing here. Please fix. Network says im connected and my internet on everything else fine. But wont connect to Live....FRUSTRATING
  16. TimkiTim Win User

    Xbox Live Down? Service info unavailable/cant sign in

    I have a very bad problems too. Please help!

    So, i got the message that my xbox live membership is ended. I decided to buy 1 month gold card ,so i bought it.

    Microsoft sent me the mail that all was successful and i could play again.

    But the problem started on the next day,right after 24 hours after i purchased it.

    Microsoft sent me some mail again where they said that my gold status is ended ! I was shocked and disappointed.

    I called Microsoft and they said that the system has canceled my purchased items itself. They apologized and sent me the new code. I have redeemed it right after i got it. And the errors i always get now :

    SOMETHING WENT WRONG ....xbos-1005 and etc.

    So ,does anybody know whats wrong? How could i resolve it?! Help me !
  17. Trippie Shotz Win User

    Xbox Live Down? Service info unavailable/cant sign in

    Same thing has happened to me as well.
  18. JayFord3114 Win User

    Xbox Live Down? Service info unavailable/cant sign in

    yup but at least the 360 works fine..guess its time to play skyrim
  19. xxDuckNcov3Rxx Win User

    Xbox Live Down? Service info unavailable/cant sign in

    Mines down also, doesn't say anything about being down in the support section?
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Xbox Live Down? Service info unavailable/cant sign in

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