Xbox Live Double-Billing

Discus and support Xbox Live Double-Billing in XBoX on Consoles to solve the problem; A few months ago, going back to about January/February I cancelled my Xbox Live 3month renewal to replace it with a 1-year renewal. My account states... Discussion in 'XBoX on Consoles' started by TwiztdPickle, May 4, 2018.

  1. TwiztdPickle
    TwiztdPickle Guest

    Xbox Live Double-Billing


    A few months ago, going back to about January/February I cancelled my Xbox Live 3month renewal to replace it with a 1-year renewal. My account states the 1-year now, having replaced the 3 month.

    Now, why am I getting an email saying my account is being billed for the 3 month again? It is now May... I allowed a few months because I figured it took some time (aka finishing out the subscription of the previous payment).

    This is making me increasingly more frustrated with Microsoft and would very much appreciate any assistance to get this rectified ASAP.

    :)
     
    TwiztdPickle, May 4, 2018
    #1
  2. Gsegner20
    Gsegner20 Guest
    double billing

     
    Gsegner20, May 4, 2018
    #2
  3. Nixelplex
    Nixelplex Guest
    Double Billing!!!

    First thing I would do is reach out to Xbox Support. They can look into the issue.

    Contact Us | Xbox Support
     
    Nixelplex, May 4, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Xbox Live Double-Billing

    You'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, May 4, 2018
    #4
  5. Niki Mwiki Win User

    Double billed for xbox live

    Thanks for the help TJ! I'll use the link you provided! Thanks again, Niki
  6. TheJackah Win User

    Double billed for xbox live

    Hey Niki Mwiki,

    Thanks for using the Support Forums!

    As this is a public forum, the community cannot discuss specific charges, particularly as we're not able to access your account to check on this.

    However - you can any charges from Microsoft to you by logging-in here:
    www.commerce.microsoft.com     then selecting Payments & Billing.

    You'll be able to view all billing history.

    If there is an issue with a charge, you will need to contact Billing support here:
    support.xbox.com/.../contact-us

    Hope that helps! :)
  7. GUARD YA BRAiN Win User

    Double xbox live billing

    Personally Id recommend calling xbox support. Make sure you dont have other accounts that are still active etc.. you can find this under settings and subscriptions.
  8. xxxTIMBURYxxx Win User

    Double billing for xbox live

  9. Tenjoseslash Win User

    Double billing for xbox live

Thema:

Xbox Live Double-Billing

Loading...

  1. Xbox Live Double-Billing - Similar Threads - Live Double Billing

  2. Hi! I recently bought Minecraft as a gift for my friend. We live in the same country and...

    in XBoX on Windows
    Hi! I recently bought Minecraft as a gift for my friend. We live in the same country and...: As stated in the title, I bought Minecraft, and my friend is unable to redeem it. I don't know why but the image isn't uploading so this is the imgur link: [Mod removed] He has two microsoft...

  3. How do I talk to a live person to dispute charges

    in XBoX Games and Apps
    How do I talk to a live person to dispute charges: I have several charges to my account. I have spoken with my bank and we are prepared to take action. I believe my account has been hacked and a substantial amount of money has been taken from my...

  4. This Xbox Live account is already used with another Steam account on Microsoft Flight Simulator

    in XBoX Accessibility
    This Xbox Live account is already used with another Steam account on Microsoft Flight Simulator: I did like to change the old link steam account to a new one that I'm actually using, how do that? I already open a ticket on https://flightsimulator.zendesk.com/hc/en-us/ but look likes I won't...

  5. Xbox Live Account Banned with Zero Strikes

    in XBoX on Consoles
    Xbox Live Account Banned with Zero Strikes: Hello, My Xbox Live account was banned with 0 strikes on the enforcements tab. I have been playing on xbox cloud gaming exclusively. I believe that there is some mistake. Is there anyway for me...

  6. How resolve a problem of log in with xbox live in Minecraft bedrock

    in XBoX Games and Apps
    How resolve a problem of log in with xbox live in Minecraft bedrock: Hey, when I try to log with my microsoft account in the game Minecraft Bedrock, I have a message who say it's impossible to log me at the Xbox live. How resolve this problem please (I already...

  7. Xbox game pass core codes 4 x 6 Month for people who live in India

    in XboX Insiders
    Xbox game pass core codes 4 x 6 Month for people who live in India: Is there someone who can help me with my issue? If someone have interest to trade or buy these please DM. for serious offers I will give more discount. So I hope the community can help me with my...

  8. Заблокировали Xbox Live без причины и без возможности аппиляции

    in XBoX Accessibility
    Заблокировали Xbox Live без причины и без возможности аппиляции: Hello, I'm writing with this problem.: On February 22, my Xbox Live account was blocked, I do not know the reason (they did not even tell me why). I filed an appeal with the question "why was my...

  9. Access an old Xbox live account

    in XBoX Accessibility
    Access an old Xbox live account: Okay so I don't have access to a old email that is connected to my old Xbox live about due to the fact that I haven't been on since 2013ish but I can't seem to get ahold of a real person Can...

  10. Xbox Live Enforcement Team Double Standards

    in XBoX Accessibility
    Xbox Live Enforcement Team Double Standards: To whom this may concern. Hi, I would like to forward this message to whom ever this concerns with regards to Xbox Live's Enforcement team having double standards when striking accounts. On the...