Xbox live doesn’t work

Discus and support Xbox live doesn’t work in XBoX on Consoles to solve the problem; hello,we have received gift gold for 3 months and it’s doesnt work.please help us. 3d7e90ab-e8a1-4753-9219-37d4e3a5d183 Discussion in 'XBoX on Consoles' started by TougherCrane495, Dec 23, 2017.

  1. TougherCrane495
    TougherCrane495 Guest

    Xbox live doesn’t work


    hello,we have received gift gold for 3 months and it’s doesnt work.please help us.

    :)
     
    TougherCrane495, Dec 23, 2017
    #1
  2. mrbeancakez
    mrbeancakez Guest
    Xbox Live Gold doesn’t work

    My 12 month Xbox Gold ran out so I bought a new 12 month card, when I tried to redeem it it said I already have a subscription and I can’t start another one. And when I look online it says my payment is overdue? And it tells me i can use my new subscription
    card to pay for it, but when I try it it doesn’t work. Is there a way to cancel my previous one or something? Please help.
     
    mrbeancakez, Dec 23, 2017
    #2
  3. Geth
    Geth Guest
    Xbox Live Gold doesn’t work

    You may need to call Xbox support directly. No one here can access your account to help with that issue.
     
    Geth, Dec 23, 2017
    #3
  4. WPAK
    WPAK Guest

    Xbox live doesn’t work

    Hi there,

    Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

    After that try redeeming the code on both xbox console and via xbox.com/redeemcode

    Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    Contact Us | Xbox Support they can do a more indepth look into this issue.
     
    WPAK, Dec 23, 2017
    #4
  5. WPAK
    WPAK Guest
    Hi there,

    there is currently a know Issue with redeeming codes, please see this link for the latest update on this issue: Xbox Live Service Status | Xbox Live Service Outage

    Best thing is to try and redeem the code again after the issue has been resolved

    Let's hope this will be soon
     
    WPAK, Nov 1, 2018
    #5
  6. WPAK Win User

    Xbox live doesn’t work

    Hi there,

    there is currently a know Issue with redeeming codes, please see this link for the latest update on this issue: https://support.xbox.com/en-us/xbox-live-status

    Best thing is to try and redeem the code again after the issue has been resolved

    Let's hope this will be soon
  7. WPAK Win User

    Xbox live doesn’t work

    Hi there,

    Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

    After that try redeeming the code on both xbox console and via xbox.com/redeemcode

    Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    http://support.xbox.com/contact-us they can do a more indepth look into this issue.
  8. soleh808 Win User

    Xbox Live Sharing Not Working

    Xbox live gold sharing still doesn’t work. I have done a hard reset, removed the account, and set it as my home Xbox again and it still doesn’t work. Anyone have a fix for this issue.
  9. vip  Win User

    xbox gold can’t share with family

    My family has 3 xbox consoles and I used to be able to share xbox live but it doesn’t work anymore
  10. Geth Win User

    Xbox Live Gold doesn’t work

    You may need to call Xbox support directly. No one here can access your account to help with that issue.
Thema:

Xbox live doesn’t work

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