Xbox Live Disconnects When Playing Multiplayer Games

We are having the same problem. We lived in one area using Wave Broadband internet services and never had a problem. Moved to a different area using Comcast Xfinity with their 50mbps internet and every time I play online/multiplayer, I get kicked after about
5-10 minutes. Nothing wrong with our ISP, NAT is open, I've cleared the cache multiple times, deleted my profile and redownloaded it twice, did the hard reset (memory dump)... nothing has helped. The IP address is correct, blah blah blah. I really think it
has something to do with having Xfinity for us, but not sure.

:)

 

Xbox Live Disconnects When Playing Multiplayer Games

I contacted my ISP and nothing was wrong. I've researched a solution to my problem and came up with a lot of articles giving the same solution. (clearing cache, redownloading profile, and resetting factory default connection). None of those worked

 

Xbox Live Disconnects When Playing Multiplayer Games

No it's not a NAT issue because my NAT is open and always has been.

 

Hey there, WickedHarp! I went ahead and split you off from the rest of that older thread so that you can get some individual support here from the community. Hope you understand!

 

I have been having the same issue for 2 weeks. I can get online and play for 10-20 min. Then I get dropped from xbox live. I will occasionally get error code 8015190e but not every time when I try to reconnect. Yesterday I had the concast guy sit and watch
me play till it happened. Then we tried plugging the modem directly to the route, same thing. The guy said that there is no issue with my connection, no interruptions. It must be my xbox or xbox live. People have been posting about this issue for over a year
and xbox has done nothing about it.

 

To add to my last post. I just had my friend over, he brought his ps4 and we played for just over 2 hours with no issue. When I started up my xbox, same issues. Played for about 10 min. Then I got dropped and could not sign back onto xbox live.

 

Greetings WickedHarp!

Before we get started, please read:
forums.xbox.com/.../1821897.aspx And post back in full detail (scroll down for the questions in bold). By providing this information, you'll help us get a better understanding of your situation.

@scratchdelicado - If you haven't already, please go ahead and start a new thread and detailing out your situation. Include the error code you're getting, along with any troubleshooting steps you have tried so far.

 

I've been having the same problem but only when I try to play MW3, Black Ops 2, and Ghosts. I can play Halo uninterrupted, but when i try to play Call of Duty I can only play 5 - 10 mins

 

update - it was originally only happening on my console but it started doing it on my friends console now as well and now it is doing it on halo

 

Everytime i go onto an online game mode or even the game, i will be kicked out of xbox live and straight back on instantly, this is really frustrating as i can not complete a full game!!!!! Help? And does/has this happened to anyone else and how to resolve
it? PLEASE IM BEGGING! I use wireless, if that helps, i also must mention that Apps & Everything else works fine, Only games and sometimes parties, XBox one, PLEASE HELP!? My internet said its not their problem, so is it an Xbox console Probem?

 

Greetings iMaraWanyama!

If you haven't already, please go ahead and start a new thread and provide a detailed description of your situation. Include any error code you are getting along with any troubleshooting steps you have tried so far.

Thanks in advance.