Xbox Live disconnects ever 20ish minutes for 30 seconds

Discus and support Xbox Live disconnects ever 20ish minutes for 30 seconds in XBoX on Consoles to solve the problem; Hello, Thanks for reading this and responding I have an issue where my xbox live will disconnect once every 20 minutes, I can usually reconnect within... Discussion in 'XBoX on Consoles' started by OurMuhKnee, Mar 31, 2015.

  1. OurMuhKnee
    OurMuhKnee Guest

    Xbox Live disconnects ever 20ish minutes for 30 seconds


    Hello, Thanks for reading this and responding

    I have an issue where my xbox live will disconnect once every 20 minutes, I can usually reconnect within 45seconds-1min. As you can imagine, this can be quite frustrating during movies or games (especially co-op games)

    Backround; This has been happening for the past 75 days and I have been trying a lot of different recommended solutions for similar issues (cache clearing, connection tests, deleting and restoring user profiles etc etc).

    It's become more of an issue for me as of recent as I have renewed my gold membership after letting it lapse. Has anybody found a solution to this consistent disconnection.

    :)
     
    OurMuhKnee, Mar 31, 2015
    #1
  2. HsK x ZyKoo
    HsK x ZyKoo Guest
    Keep disconecting from xbox live and parties at random times

    Hello when i sign in to xbox live my connection is like 3 bars witch is okay but when im in the party ill be in it for like 10 minutes and then everyone will go quite then ill disconnect from the party, then 30 seconds after ill disconnect from xbox live
    and this only occured when i did the latest xbox update Please help???
     
    HsK x ZyKoo, Mar 31, 2015
    #2
  3. Isan Jemuzu
    Isan Jemuzu Guest
    Keep getting disconnected randomly

    I'm having trouble, when ever i get on a game of battlefield 3 after 30 or so minutes it disconnects from xbox live. The only solution i have found is to turn off the console. Please help.
     
    Isan Jemuzu, Mar 31, 2015
    #3
  4. Raian93
    Raian93 Guest

    Xbox Live disconnects ever 20ish minutes for 30 seconds

    Welcome to the party. Everyone else has been complaining about this as well and Support has done nothing. They try and blame it on us, our ISP or router/modem problems. If that were the case, it would just be people on that ISP, not people everywhere else
    running different equipment as well. I think it's an issue with Live that they don't want to take responsibility for and fix.
     
    Raian93, Apr 1, 2015
    #4
  5. Mister Beep
    Mister Beep Guest
    Hey there OurMuhKnee!

    Sorry to hear about the disconnection issue! So we have a better understanding of the situation, please post back with the following information. That will help us a lot! Thanks! Xbox Live disconnects ever 20ish minutes for 30 seconds :D

    trickybuz93, go ahead and post a new thread with the information below as well. That way the community can provide support tailored specifically to you! Xbox Live disconnects ever 20ish minutes for 30 seconds :)

    What Country/State/Province do you live in?:

    Modem brand & model number:

    Router brand & model number:

    How many Xbox 360 or Xbox One consoles do you have connected to this router?:

    Wired or wireless (for each console):

    If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?:

    Things you have tried:

    Is UPnP Enabled? (Yes/No/Unknown):

    Do you have a NAT error? If so, what is your NAT type?:

    Any Error Codes you encounter:

    Who is your ISP (Internet Service Provider)?
     
    Mister Beep, Apr 2, 2015
    #5
  6. I'm in the same situation I've tried almost every possible solution and nothing works. Every 20 minutes it just boots me out and I know it's not my internet my xbox one runs smooth as can be, it's really frustrating cause I've used the same router for a
    year and all of a sudden this starts only on the 360 out of like the whole 10 other devices I have in my household I have like 23mbps not that great but decent enough for a 360 please fix and stop blaming it on isp issues
     
    ItsNoGamertag, Oct 31, 2018
    #6
  7. ItsNoGamertag Win User

    Xbox Live disconnects ever 20ish minutes for 30 seconds

    I'm in the same situation I've tried almost every possible solution and nothing works. Every 20 minutes it just boots me out and I know it's not my internet my xbox one runs smooth as can be, it's really frustrating cause I've used the same router for a
    year and all of a sudden this starts only on the 360 out of like the whole 10 other devices I have in my household I have like 23mbps not that great but decent enough for a 360 please fix and stop blaming it on isp issues
  8. Mister Beep Win User

    Xbox Live disconnects ever 20ish minutes for 30 seconds

    Hey there OurMuhKnee!

    Sorry to hear about the disconnection issue! So we have a better understanding of the situation, please post back with the following information. That will help us a lot! Thanks! :D

    trickybuz93, go ahead and post a new thread with the information below as well. That way the community can provide support tailored specifically to you! :)

    What Country/State/Province do you live in?:

    Modem brand & model number:

    Router brand & model number:

    How many Xbox 360 or Xbox One consoles do you have connected to this router?:

    Wired or wireless (for each console):

    If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?:

    Things you have tried:

    Is UPnP Enabled? (Yes/No/Unknown):

    Do you have a NAT error? If so, what is your NAT type?:

    Any Error Codes you encounter:

    Who is your ISP (Internet Service Provider)?
  9. Raian93 Win User

    Xbox Live disconnects ever 20ish minutes for 30 seconds

    Welcome to the party. Everyone else has been complaining about this as well and Support has done nothing. They try and blame it on us, our ISP or router/modem problems. If that were the case, it would just be people on that ISP, not people everywhere else
    running different equipment as well. I think it's an issue with Live that they don't want to take responsibility for and fix.
  10. WeeZaliban Win User

    Unable to remain connected to XBL

    Exactly. One of the more frustrating parts of it is when I do the Test Xbox Live Connection Tests, it finishes within a minute, if even 30 seconds, with no issues. But if I even think about signing in to my profile, or anyone elses for that matter, I'm disconnected
    within 30 seconds to a minute of connecting to XBL.
  11. Isan Jemuzu Win User

    Keep getting disconnected randomly

    I'm having trouble, when ever i get on a game of battlefield 3 after 30 or so minutes it disconnects from xbox live. The only solution i have found is to turn off the console. Please help.
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Xbox Live disconnects ever 20ish minutes for 30 seconds

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