Xbox Live disconnects, but only while using apps or dashboard

Discus and support Xbox Live disconnects, but only while using apps or dashboard in XBoX on Consoles to solve the problem; My Xbox Live connection seems to say it is disconnected but it hasnt. If i check another device that is connected to the same router it will still be... Discussion in 'XBoX on Consoles' started by Ironclad Calves, May 31, 2016.

  1. Xbox Live disconnects, but only while using apps or dashboard


    My Xbox Live connection seems to say it is disconnected but it hasnt. If i check another device that is connected to the same router it will still be connected, so I know it isnt the internet connection. This also only seems to happen when using apps like
    twitch or avatar editor or any dashboard apps. I never disconnect from a multiplayer game. On Twitch it will say internet fail and asks me to check the connection, but i will hit the back button and itll be back to normal and ill be watching the stream again
    after 2 seconds. Its an odd issue so Its okay if you dont have a direct answer, just wondering if anyone knows what im talking about or has had issues like this.

    :)
     
    Ironclad Calves, May 31, 2016
    #1
  2. Waynej
    Waynej Guest
    Disconnecting Controller? Please sign this petition which is being sent to Microsoft

    There's currently a Controller Survey on the Xbox Preview Dashboard app on the console, controller disconnects are in the list.

    Best make the most of the survey while available.
     
    Waynej, May 31, 2016
    #2
  3. Battlefield3 & Fifa12 server disconnects

    Hey there Turnip! I understand you are having some sporadic disconnects recently. Does this only happen in Fifa 12, or do you experience this in other games as well? Do you ever get disconnected from LIVE while using apps or just navigating the dashboard?
    One thing you could try is simply downloading your profile again. Sometimes this can clear up issues with disconnecting after launching games. Let me know, thanks!
     
    Mister Gwyther, May 31, 2016
    #3
  4. Xbox Live disconnects, but only while using apps or dashboard

    whats your setup ? wired or wireless ? separate modem and router ? (model numbers ).....
     
    RobertBuckalew, May 31, 2016
    #4
  5. wired, its a standard modem router from xfinity
     
    Ironclad Calves, May 31, 2016
    #5
  6. if its an arris tg---- , its most likely the bad guy....
     
    RobertBuckalew, May 31, 2016
    #6
  7. It was the standard default router modem that came from comcast so youre probably right that its no good
     
    Ironclad Calves, Oct 31, 2018
    #7
  8. Ironclad Calves Win User

    Xbox Live disconnects, but only while using apps or dashboard

    It was the standard default router modem that came from comcast so youre probably right that its no good
  9. RobertBuckalew Win User

    Xbox Live disconnects, but only while using apps or dashboard

    if its an arris tg---- , its most likely the bad guy....
  10. Ironclad Calves Win User

    Xbox Live disconnects, but only while using apps or dashboard

    wired, its a standard modem router from xfinity
  11. RobertBuckalew Win User

    Xbox Live disconnects, but only while using apps or dashboard

    whats your setup ? wired or wireless ? separate modem and router ? (model numbers ).....
  12. xMysticDonut Win User

    Xbox Live random disconnect problems

    So far I have been only disconnected while playing games or while using apps, I don't get disconnected when I'm on the Xbox Dashboard. Unfortunately it isn't possible for me to use a wired connection due to the positioning of my router.
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Xbox Live disconnects, but only while using apps or dashboard

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