Xbox Live Disconnection Experiment and Conclusion

Discus and support Xbox Live Disconnection Experiment and Conclusion in XBoX on Consoles to solve the problem; Hello! I have read past posts about the random disconnections that other users are experiencing and I'd like to share mine. So this phenomena started... Discussion in 'XBoX on Consoles' started by x Paha, Sep 6, 2015.

  1. x Paha
    x Paha Guest

    Xbox Live Disconnection Experiment and Conclusion


    Hello! I have read past posts about the random disconnections that other users are experiencing and I'd like to share mine. So this phenomena started about two weeks ago. I have never had this problem over the years with my hardware until now. So specs wise,
    I have a motorola SB6120 for my modem and currently I replaced my DLINK 4500 router with a Linksys AC1200. As for configuration, I have set up static IPS for all of my devices as well as configured my ports. I have configured my Firewall on my computer to
    allow maximum traffic and minimizing threats. I conducted several tests to understand how and what is occurring:

    1. Replaced my DLINK 4500 Router with a new Linksys router.This action alleviated the issue for only a couple days.

    2. Contacted my ISP, Optimum Internet, and deduced that the issue is caused by them. They diagnosed noise signals, packet loss, and the physical line that leads directly into my apartment. Everything checked out. This issue is not their fault.

    3. Directly connected my computer to the cable modem, the problem no longer persisted - but why?

    4. Checked router logs indicating that there is a signal drop but only momentarily. This lead me to one by one connect devices to the router to specify the source of what is causing the disconnections. I add devices in hour intervals to make sure I have
    consistent data and observation of what is occurring.

    5. My xbox is connected to the router via Ethernet cord, network settings are all green but the problem arises. This leads me to believe that the xbox is indeed the source of the disconnections. I provide the following as evidence:

    • I connect my xbox and play a game on xbox live, this is the best indicator because it directly demonstrates when I disconnect.
    • I observe the data logs directly from my cable modem through its IP address.
    • I then disconnect the xbox from my router and reconnect continuing to conduct trials to accurately discern the xbox, in contrast to other devices, as the source.
    • Observing while the xbox is on and when disconnections occur, live disconnects and a new data log is entered as the cable modem times out and retries to connect.
    Conclusion - There is a correlation that my xbox is causing my cable modem to time out periodically and randomly. My question is, what is causing this? and What Can I do to alleviate the issue?

    :)
     
    x Paha, Sep 6, 2015
    #1
  2. wi7bit
    wi7bit Guest
    Elite Controller with Play & Charge Kit

    As the disconnections where random, I thought interference might be causing this. So I need to experiment.

    The battery issue is my main problem though.
     
    wi7bit, Sep 6, 2015
    #2
  3. JoshTasaico
    JoshTasaico Guest
    X1 Desperate Help !!

    I've tried hard resetting and updating and the controller is charged. I don't understand why that every time my Xbox disconnects from live that my controller disconnects as well. For starters I don't even know why my live is disconnecting...
     
    JoshTasaico, Sep 6, 2015
    #3
  4. x Paha
    x Paha Guest

    Xbox Live Disconnection Experiment and Conclusion

    Update - I connected my xbox one via Wirelessly and the problem persists.
     
    x Paha, Sep 6, 2015
    #4
  5. x Paha Win User

    Xbox Live Disconnection Experiment and Conclusion

    Update - I connected my xbox one via Wirelessly and the problem persists.
  6. Bazajaytee Win User

    kicked for 5min penalty when im playing black ops 2 my sysyem disconects and i havr to serve a penalty how do i stop it

    Does the whole Xbox 360 disconnect from Xbox Live or just the game drops you to the menu?

    If the console disconnects from Xbox Live, do you experience any other online games causing the same issue?
  7. ElectronicFlesh Win User

    Playing a game, getting disconnected with the statement "Disconnected from Xbox Live. 10 Minutes Remaining."

  8. TG Ignite Win User

    Poor Connection and Download Speeds Suddenly

    Sorry! Missed that one

    Yes, I do experience disconnections (both from game and Xbox live) as well as extreme latency issues.
  9. KaelinYami Win User

    Xbox Disconnects every 5-10 minutes, but will hold for up to an hour.

    All right. This is how it is. I've spent 24+ hours with xbox support and they have determined it is not my xbox in any way shape or form. My internet provider has come to the same conclusion.

    I have gotten a new modem. It is still disconnecting. I am not getting a new router because directly connecting it to the modem is still disconnecting.

    I am going to take my xbox to my parents on Thursday March 8th. If it keeps disconnecting then it is an xbox LIVE issue. If it does not keep disconnecting then it is my ISP. Either way, I've been screwed out of services and my time for 3 weeks. Someone needs
    to take responsibility.
Thema:

Xbox Live Disconnection Experiment and Conclusion

Loading...
  1. Xbox Live Disconnection Experiment and Conclusion - Similar Threads - Live Disconnection Experiment

  2. Catherine (2011) Profiles and Saves not Loading, Disconnecting from Xbox Live

    in XBoX Games and Apps
    Catherine (2011) Profiles and Saves not Loading, Disconnecting from Xbox Live: I bought Catherine (2011) (Atlus,) and my save data will not load from the cloud, nor may I even sign in with my account because of what I presume to be, the subscription service. It tells me that...
  3. Call of duty disconnects me from Xbox live, the match and party

    in XBoX on Consoles
    Call of duty disconnects me from Xbox live, the match and party: For some strange reason, my call of duty (bo6) disconnects me from Xbox live resulting in me dropping out the match and party for around 30 seconds before it goes back to normal. This happens...
  4. Controller constantly disconnecting during Xbox Live sessions

    in XBoX Games and Apps
    Controller constantly disconnecting during Xbox Live sessions: Hi everyone, I've been experiencing a frustrating issue where my Xbox controller keeps disconnecting while I'm in the middle of Xbox Live sessions. It doesn't seem to be tied to a specific game,...
  5. I keep getting disconnected from xbox live

    in XBoX Games and Apps
    I keep getting disconnected from xbox live: So i often disconnect from xbox live and i don't understand why 6b99480a-be33-4452-a0c7-3673046e4837
  6. Xbox Live on Xbox 360 disconnects immedaitely after starting game - works fine when...

    in XBoX Accessibility
    Xbox Live on Xbox 360 disconnects immedaitely after starting game - works fine when...: I'm trying to play Wh40k Space Marine on my Xbox 360 (I know, I know, it's an almost 13 year old game, but I know it still supports P2P gaming in private sessions). However, since purchasing and...
  7. Getting Disconnected from Xbox Live when trying to play Dead Space 3 on my Xbox Series X

    in XBoX on Consoles
    Getting Disconnected from Xbox Live when trying to play Dead Space 3 on my Xbox Series X: I’ve been trying to play Dead Space 3 with a buddy or in general on my Xbox Series X. When I do I get disconnected from it frequently and am unable to stay connected for long. How do I fix this...
  8. Disconnected from Xbox Live and can't reconnect.

    in XBoX on Consoles
    Disconnected from Xbox Live and can't reconnect.: I've recently been disconnected from Xbox Live on my Xbox 360 after previously using it to download games. I have tried for a while to reconnect it using the xbox's suggestions without success,...
  9. My xbox 360 profile is immediately disconnected from xbox live when I sign in.

    in XBoX on Consoles
    My xbox 360 profile is immediately disconnected from xbox live when I sign in.: Hi, been trying to troubleshoot this for 2 hours with no luck. When I sign in to my Xbox live profile, I get a notification saying “disconnected from Xbox live”, then I get an error message that...
  10. my xbox 360 is not signing in to xbox live, it disconnects from xbox live immediately

    in XBoX on Consoles
    my xbox 360 is not signing in to xbox live, it disconnects from xbox live immediately: my xbox 360 is not signing in to xbox live, it disconnects from xbox live immediately fab7d17f-be89-45f1-ba98-50f835c2af69