Xbox Live disconnecting in 5-10 minutes.

Discus and support Xbox Live disconnecting in 5-10 minutes. in XBoX on Consoles to solve the problem; This problem first happened when I got Xbox live. So my issue with Xbox live is that it keeps disconnecting every 5-10 minutes. I got my Xbox 360 back... Discussion in 'XBoX on Consoles' started by Enderman Slayer, Apr 10, 2014.

  1. Xbox Live disconnecting in 5-10 minutes.


    This problem first happened when I got Xbox live. So my issue with Xbox live is that it keeps disconnecting every 5-10 minutes. I got my Xbox 360 back in 2012 in March and a few months later I got Xbox live, I never damaged my Xbox, and this problem still
    happens to me in 2014. But, I found out if I play by myself for example GTA 5 online solo session, it won't disconnect. If I play online with other people in servers (including friends), it will disconnect in 5-10 minutes every time. I really want to fix this
    problem because all I can really do is play by myself and it really sucks. I tried upgrading my router's firmware to latest update, tried using new routers, and I even tried unplugging the router and modem and waited 10 minutes and it still didn't work. So
    if you know how to fix this problem please reply back.

    p.s. my router is (Linksys EA2700).

    :)
     
    Enderman Slayer, Apr 10, 2014
    #1
  2. Cannot hold xbox live connection{NAT Error}

    I have been connecting to xbox live with ease but with a new router now I keep getting disconnecting every 5-10 minutes, I ran a connection test and the results was a NAT error can anyone help me?
     
    DecliningFoot25, Apr 10, 2014
    #2
  3. chineb123
    chineb123 Guest
    Game streaming hasn't worked for past month

    Thanks for the reply, seems like too much hassle to try and set up the Xbox to PC connection and is probably impractical

    More info: on the first stream attempt it works for 5-10 minutes, before disconnecting. On subsequent attempts, it only lasts for roughly a minute, or less. After restarting the laptop, the stream still lasts for a minute or less before disconnecting. After
    restarting the Xbox, it goes back to a 5-10 minute stream. Repeat.

    Also, there are no audio/video glitches before it disconnects; the disconnect is very sudden
     
    chineb123, Apr 10, 2014
    #3
  4. taidara
    taidara Guest

    Xbox Live disconnecting in 5-10 minutes.

    Greetings Enderman Slayer!

    Before we begin, take a couple of minutes to answer a few questions for us. This information will give us a better understanding of your situation and we can work from there.

    Please read:
    forums.xbox.com/.../155724.aspx
    And post back in full detail (the questions in bold).

    Thank you!
     
    taidara, Apr 11, 2014
    #4
  5. Sorry it took so long I found everything on the list.

    Canada/Toronto/Ontario

    modem: Unlimited Hybrid Fibre 30

    Router: Linksys EA2700

    Things I tried: I tried switching routers and modems, updating the routers firmware, tried shutting down my router and modem for 10 minutes, and tried different ports on my routers website (typed in default gateway on the url and tried different ports).

    Upnp: Enabled

    Check NAT: Moderate

    Check error codes: service alert matchmaking (sometimes it appeared).

    Check ISP: Rogers

    Test Xbox Live Connection (Status):

    W:0000-000B

    X:0000-F001

    Y:20A8-48E0

    Z:0000-0000

    ID:FFFF-FFFF

    L:8015-1004

    Q:8015-1004

    T:Wired

    A:192.168.1.109/255.255.255.0

    G:192.168.1.1

    D:192.168.1.1/0.0.0.0

    S & C wasn't in the list.

    This was all the information on the list.
     
    Enderman Slayer, May 13, 2014
    #5
  6. taidara
    taidara Guest
    No problem!

    [quote user="Enderman Slayer"]modem: Unlimited Hybrid Fibre 30[/quote]Is this the actual name of your modem? It sound more like one of your ISP's Internet package options.
     
    taidara, Oct 31, 2018
    #6
  7. taidara Win User

    Xbox Live disconnecting in 5-10 minutes.

    No problem!

    [quote user="Enderman Slayer"]modem: Unlimited Hybrid Fibre 30[/quote]Is this the actual name of your modem? It sound more like one of your ISP's Internet package options.
  8. Enderman Slayer Win User

    Xbox Live disconnecting in 5-10 minutes.

    Sorry it took so long I found everything on the list.

    Canada/Toronto/Ontario

    modem: Unlimited Hybrid Fibre 30

    Router: Linksys EA2700

    Things I tried: I tried switching routers and modems, updating the routers firmware, tried shutting down my router and modem for 10 minutes, and tried different ports on my routers website (typed in default gateway on the url and tried different ports).

    Upnp: Enabled

    Check NAT: Moderate

    Check error codes: service alert matchmaking (sometimes it appeared).

    Check ISP: Rogers

    Test Xbox Live Connection (Status):

    W:0000-000B

    X:0000-F001

    Y:20A8-48E0

    Z:0000-0000

    ID:FFFF-FFFF

    L:8015-1004

    Q:8015-1004

    T:Wired

    A:192.168.1.109/255.255.255.0

    G:192.168.1.1

    D:192.168.1.1/0.0.0.0

    S & C wasn't in the list.

    This was all the information on the list.
  9. taidara Win User

    Xbox Live disconnecting in 5-10 minutes.

    Greetings Enderman Slayer!

    Before we begin, take a couple of minutes to answer a few questions for us. This information will give us a better understanding of your situation and we can work from there.

    Please read:
    forums.xbox.com/.../155724.aspx
    And post back in full detail (the questions in bold).

    Thank you!
  10. chineb123 Win User

    Game streaming hasn't worked for past month

    Thanks for the reply, seems like too much hassle to try and set up the Xbox to PC connection and is probably impractical

    More info: on the first stream attempt it works for 5-10 minutes, before disconnecting. On subsequent attempts, it only lasts for roughly a minute, or less. After restarting the laptop, the stream still lasts for a minute or less before disconnecting. After
    restarting the Xbox, it goes back to a 5-10 minute stream. Repeat.

    Also, there are no audio/video glitches before it disconnects; the disconnect is very sudden
  11. ElectronicFlesh Win User

    Playing a game, getting disconnected with the statement "Disconnected from Xbox Live. 10 Minutes Remaining."

Thema:

Xbox Live disconnecting in 5-10 minutes.

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