Xbox live disconnecting and reconnecting (3rd time)

Discus and support Xbox live disconnecting and reconnecting (3rd time) in XBoX on Consoles to solve the problem; Ok! So what did I suggest that made it work? Just trying to get a firm grip around the situation here. :) Discussion in 'XBoX on Consoles' started by AWEjgcosta, Nov 25, 2015.

  1. taidara
    taidara Guest

    Xbox live disconnecting and reconnecting (3rd time)


    Ok! So what did I suggest that made it work?

    Just trying to get a firm grip around the situation here. Xbox live disconnecting and reconnecting (3rd time) :)
     
    taidara, Nov 27, 2015
    #16
  2. PirateMutt
    PirateMutt Guest
    Last night I when I was with support, they helped me to port forward my console through the Virtual Server. Then I saw your post this morning and decided to try your first step, which was reserving an IP in the DHCP. After that, I hard reset my console,
    and now it's working perfectly! :]
     
    PirateMutt, Nov 27, 2015
    #17
  3. taidara
    taidara Guest
    Great stuff!

    And please keep us posted if anything changes (for worse).

    Have a great weekend and play safe out there!
     
    taidara, Nov 27, 2015
    #18
  4. PirateMutt
    PirateMutt Guest

    Xbox live disconnecting and reconnecting (3rd time)

    I will keep everyone posted if something does change, but hopefully not. :]

    Thank you for helping, and have a great weekend as well, Taidara!
     
    PirateMutt, Nov 27, 2015
    #19
  5. StormRider99
    StormRider99 Guest
    ok seems the Reserve a unique IP address option alone worked for me my connection is stable
     
    StormRider99, Nov 27, 2015
    #20
  6. StormRider99
    StormRider99 Guest
    i too have this same router/modem model that's listed
     
    StormRider99, Nov 27, 2015
    #21
  7. {Parity}
    {Parity} Guest
    Yes, reserving IPs for devices such as printers and gaming systems does seem to make a big difference in the way they perform.
     
    {Parity}, Nov 27, 2015
    #22
  8. papaglover
    papaglover Guest

    Xbox live disconnecting and reconnecting (3rd time)

    hum, I apologize for this, but what means "reserving an IP in the DHCP"? thank you!
     
    papaglover, Nov 27, 2015
    #23
  9. taidara
    taidara Guest
    Not many devices needs to be configured with fixed, or static IP settings. Most people tend to not use a static IP address outside of the DHCP pool of dynamically learned addresses. In this case, the static IP and the scope of addresses in the DHCP pool
    may cause an IP conflict if the DHCP server leases an already in use address towards an endpoints request. Sure, there're steps in place to prevent this from happening. Some routers sends out a ping to determine if an IP is already in use before they send
    out an offer, but for the vast majority of times the devices themself use an ARP probe to dectect a conflict for a specific IP address. Which not always serves it means.

    DHCP reservation is made to make things a little simpler and to avoid conflicts.
     
    taidara, Nov 27, 2015
    #24
  10. taidara
    taidara Guest
    @HoveringPath94 - The DCHP server is actually a protocol that make things a bit easier for a device on your network to dynamically learn an IP address along with the corresponding subnet mask, the IP address of your gateway (router), and the IP address of
    a DNS server. The DHCP server leases out IP addresses from its pool of addresses. These addresses can be dynamically learned by your Xbox, Smartphone, PC, Mac, or any device that request an IP address from the DHCP server.

    DHCP reservation will reserve an address from the DHCP's pool of addresses, so that the server will ignore this specific address to be leased if another device comes along and try to make a claim to this address.

    If your router support DHCP reservation, there's a list of connected devices that the DHCP knows about. These are listed as names for each device (XML/UPnP) with its corrensponding MAC address.

    You can type in any IP address as your reserved address, but it has to be unique, meaning, this address can't be in use by another device on your local network. And it has to be an address within the DHCP servers pool of addresses.

    When you're done, the DHCP server will assign your console with the configured address and reserve this for as long as until you manually remove this configuration.
     
    taidara, Nov 27, 2015
    #25
  11. papaglover
    papaglover Guest
    @ taidara: ok, so I did all that, and now it seems to be back to "normal" plug and play experience (at least for yesterday). thank you for the help and much needed explanations.
     
    papaglover, Nov 27, 2015
    #26
  12. StormRider99
    StormRider99 Guest
    whelp seems like i spoke too soon issue just started back up today seems the whole ip reservation thing doesn't last.
     
    StormRider99, Dec 2, 2015
    #27
  13. StormRider99
    StormRider99 Guest

    Xbox live disconnecting and reconnecting (3rd time)

    went ahead and upgraded my router/modem from the standard Arris DG1670A (junk) that brighthouse gives out to a Netgear Nighthawk AC1900 model C7000 getting Overall better performance and the problem is gone. Get rid of that Arris DG1670A save yourself the
    equipment rental fee in the process as well.
     
    StormRider99, Dec 16, 2015
    #28
  14. Glad to hear it. People hate me when I tell them they need new equipment. ...
     
    RobertBuckalew, Dec 16, 2015
    #29
  15. papaglover
    papaglover Guest
    @ stormrider99: where did you buy the netgear?
     
    papaglover, Oct 31, 2018
    #30
  16. papaglover Win User

    Xbox live disconnecting and reconnecting (3rd time)

    @ taidara: ok, so I did all that, and now it seems to be back to "normal" plug and play experience (at least for yesterday). thank you for the help and much needed explanations.
  17. StormRider99 Win User

    Xbox live disconnecting and reconnecting (3rd time)

    i too have this same router/modem model that's listed
  18. taidara Win User

    Xbox live disconnecting and reconnecting (3rd time)

    Ok! So what did I suggest that made it work?

    Just trying to get a firm grip around the situation here. :)
  19. papaglover Win User

    Xbox live disconnecting and reconnecting (3rd time)

    sounds cool taidara! in fact I did add an ethernet cable between xbox and DG1670A and it seems to work (so far), although I would prefer to get my wifi connection! however, just in case, how does one login in to the user interface of the DG1670A? thank you!
  20. taidara Win User

    Xbox live disconnecting and reconnecting (3rd time)

    Greetings AWE!

    Do you have the option to connect your console with wired instead of wireless? If so, try this connection type instead.

    I would give the following steps a try, to see where it takes you.

    Login in to the user interface of your DG1670A.

    Disable UPnP.

    Reserve a unique IP address in the DHCP reservation list on your DG1670A. Here's how:

    forums.xbox.com/.../1822790.aspx

    Configure Virtual Server to forwarding network ports used by Xbox Live. Here's how:

    forums.xbox.com/.../1822796.aspx

    The following ports need to be forwarded for Xbox Live services:

    Port 88 (UDP)

    Port 3074 (UDP och TCP)

    Port 500 (UDP)

    Port 3544 (UDP)

    Port 4500 (UDP)

    Go to Firewall settings and make sure the option, DoS Attack Protection is unticked (disabled).

    Don't forget to save your configuration and reboot the gateway afterwards.

    Let me know how that goes.
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Xbox live disconnecting and reconnecting (3rd time)

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