Xbox Live disconnect tied with game?

Discus and support Xbox Live disconnect tied with game? in XBoX on Consoles to solve the problem; Say I am playing Overwatch and I lose connection to the Battle.net servers and the game shows a connection error. Assuming the issue had to do with... Discussion in 'XBoX on Consoles' started by erkthejerk85, Jan 22, 2017.

  1. erkthejerk85
    erkthejerk85 Guest

    Xbox Live disconnect tied with game?


    Say I am playing Overwatch and I lose connection to the Battle.net servers and the game shows a connection error. Assuming the issue had to do with the Battle.net server and not my internet connection, would that disconnect necessarily also affect my connection
    to the Xbox Live party?

    The reason I ask is that I'm trying to troubleshoot if my constant disconnects from Overwatch are caused by my internet connection or by the game itself. The thing is, this doesn't seem to happen with any other game. However, I would think that if I were
    just Overwatch, it would not affect Xbox live. However, when these disconnects happen, I also seem to lose connection to my Xbox party chat, and then a few seconds later, it reconnects automatically. Blizzard support isn't very helpful because unfortunately
    the connection error I get from the game is very generic.

    I've replaced both my router and cable modem recently and connect directly via wire and have NAT status as open. I'm probably going to call my ISP as well, but any thoughts on the matter would be appreciated.

    :)
     
    erkthejerk85, Jan 22, 2017
    #1
  2. JoshTasaico
    JoshTasaico Guest
    X1 Desperate Help !!

    I've tried hard resetting and updating and the controller is charged. I don't understand why that every time my Xbox disconnects from live that my controller disconnects as well. For starters I don't even know why my live is disconnecting...
     
    JoshTasaico, Jan 22, 2017
    #2
  3. Jacyintha
    Jacyintha Guest
    New Account Entered wrong e-mail

    With the xbox, content is tied to your gamertag, not the windows live id.
     
    Jacyintha, Jan 22, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Xbox Live disconnect tied with game?

    Hey erkthejerk85! Do you have any issue with your party chat while playing games other than Overwatch at all? Post back and let me know!
     
    Mister Cizl, Jan 23, 2017
    #4
  5. erkthejerk85
    erkthejerk85 Guest
    Hi, sorry for not replying. I was expecting an email to notify me of a reply to this post. I wanted to circle back and respond to you because I think I resolved my initial issue. What I ended up doing was making sure that both my router mapped a specific
    IP to my XBox, and also that my XBox assigned itself that same IP. I noticed that when my issue arose, the IP had switched. This was especially problematic after setting up port-forwarding. I'm not sure why the system reconnects in such a way as to retrieve
    a new IP, but specifying the XBox's IP address on both the console and the router appears to fix my problem. In addition, I'm not sure why it only appeared to happen when I played overwatch. To answer your specific question, I did not notice any issues with
    party chat while I'm playing Overwatch normally. When my disconnect incidents happened, the symptom was simply: incoming data from the game server stopped (which manifested as game characters no longer moving) and I was also severed from the party chat. Thanks
    for your help though.
     
    erkthejerk85, Oct 31, 2018
    #5
  6. erkthejerk85 Win User

    Xbox Live disconnect tied with game?

    Hey ! Do you have any issue with your party chat while playing games other than Overwatch at all? Post back and let me know!
    Hi, sorry for not replying. I was expecting an email to notify me of a reply to this post. I wanted to circle back and respond to you because I think I resolved my initial issue. What I ended up doing was making sure that both my router mapped a specific
    IP to my XBox, and also that my XBox assigned itself that same IP. I noticed that when my issue arose, the IP had switched. This was especially problematic after setting up port-forwarding. I'm not sure why the system reconnects in such a way as to retrieve
    a new IP, but specifying the XBox's IP address on both the console and the router appears to fix my problem. In addition, I'm not sure why it only appeared to happen when I played overwatch. To answer your specific question, I did not notice any issues with
    party chat while I'm playing Overwatch normally. When my disconnect incidents happened, the symptom was simply: incoming data from the game server stopped (which manifested as game characters no longer moving) and I was also severed from the party chat. Thanks
    for your help though.
  7. Mister Cizl Win User

    Xbox Live disconnect tied with game?

    Hey erkthejerk85! Do you have any issue with your party chat while playing games other than Overwatch at all? Post back and let me know!
  8. Weltstein Win User

    Mass Effect 3 Citadel DLC Can't play offline and other problems

    Today, I just disconnected my Xbox from the router, and played the Citadel DLC pack offline already and DLC for Mass Effect 1 and 2. Reabo was right that it's tied to the console, but by what I heard and found out, it works if the DLC checked in at least
    once (in other words, the DRM is tied to the console and one network check-in is most likely enough). Yes it's been months since your post, but keep this in mind when you look at other EA games on XBox Live like BF4 etc.
  9. Wyldhorse1996 Win User

    Opinions on an aggravating connection issue

    I get disconnected while playing games about 75% of the time. I'm constantly getting disconnected and reconnected to Xbox live parties. I usually stay connected to Xbox live just disconnected to the games.

    If I'm at the dashboard I will still be disconnected to my Xbox live party but usually it automatically connects back.
  10. playXray Win User

    Swap Gamertag from one email address/ID to another

    Wow thanks, I'll give it a go. On a side note, what is my Xbox Live subscription tied to? Is it tied to my Live ID or my Gamertag?
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Xbox Live disconnect tied with game?

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