Xbox live cutting out constantly

Discus and support Xbox live cutting out constantly in XBoX on Consoles to solve the problem; For around 3 days now my xbox live keeps cutting out, kicking me out of any activity im doing, from online gaming to watching Netflix etc. This has... Discussion in 'XBoX on Consoles' started by Fall of Akro, Sep 23, 2017.

  1. Fall of Akro
    Fall of Akro Guest

    Xbox live cutting out constantly


    For around 3 days now my xbox live keeps cutting out, kicking me out of any activity im doing, from online gaming to watching Netflix etc. This has disrupted my ability to do anything on the console and when I check my multiplayer network im told its an
    issue on Microsoft's end. Does anyone else have this problem? Is there a way to fix it? Literally ruining my life right now .

    :)
     
    Fall of Akro, Sep 23, 2017
    #1
  2. Xbox Live Cutting Out

    Hey Impulse, sorry to hear that! Why don't you send me a PM (using the envelope icon below my post) with a link to your thread, and I'll respond that way. Xbox live cutting out constantly :)
     
    Mister Fitzer, Sep 23, 2017
    #2
  3. Xbox Live Cutting Out

    Hey there Phoenix! I understand you are having some troubles connecting to LIVE. To start off with, can I have you try resetting your network settings on your console to see if that helps. You can find those steps here (support.xbox.com/.../error-cant-access-internet-problem-connection-978953).
    Let me know if that helps.

    I also see that you are connecting wirelessly. To test, can I have you try connecting directly to the modem with an ethernet cable to see if that changes anything. If that works, try connecting directly to the router. The results of these tests can help us
    narrow down the cause of the issue. Thanks!
     
    Mister Gwyther, Sep 23, 2017
    #3
  4. ImpulsePenguin6 Win User

    Xbox Live Cutting Out

    Heh, I tried that and so far nobody has responded.... maybe there are too many "cannot connect" and "disconnected from xbox live" threads for you to respond to them?

    Sorry OP, didn't mean to hijack your thread.
  5. Mister Fitzer Win User

    Xbox Live Cutting Out

    Hey Impulse, sorry to hear that! Why don't you send me a PM (using the envelope icon below my post) with a link to your thread, and I'll respond that way. :)
  6. Mister Gwyther Win User

    Xbox Live Cutting Out

    Hey there Phoenix! I understand you are having some troubles connecting to LIVE. To start off with, can I have you try resetting your network settings on your console to see if that helps. You can find those steps here (support.xbox.com/.../error-cant-access-internet-problem-connection-978953).
    Let me know if that helps.

    I also see that you are connecting wirelessly. To test, can I have you try connecting directly to the modem with an ethernet cable to see if that changes anything. If that works, try connecting directly to the router. The results of these tests can help us
    narrow down the cause of the issue. Thanks!
  7. gravekeeper2016 Win User

    xbox live cuts out

    i checked my network its fine and did hard reset. for a few days last week it was ok but last two days have been annoying. the problem must be with microsoft servers when i do a connection test for multiplayer it says no problem but still happens
  8. {Parity} Win User

    xbox live cuts out

    Try doing a reset on your network equipment by unplugging it for a couple of minutes then restarting it. Also, perform a hard reset on your console EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console. Once it is back up and operational test the results.

    Update us on the status. Good Luck!!
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Xbox live cutting out constantly

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