Xbox Live connectivity issue with Xbox Series X

Hello SherpaDC, My name is David. I am an independent advisor, happy to help you today.

I'm sorry to hear that you're experiencing network issues when signing in on your Xbox Series X. Here are some possible causes and solutions you could try:

Network connectivity issues Although you mention that other devices on the same Wi-Fi network are working correctly, there may still be specific issues with your Xbox Series X's network connection. Try the following:

Restart your router and your Xbox Series X.
Verify that the Xbox Series X is connected to the correct Wi-Fi network and that the signal is strong.
Consider connecting your Xbox Series X directly to the router via an Ethernet cable to rule out wireless connectivity issues.
If possible, try a different Wi-Fi network to see if the issue persists.

Xbox Live account issues: There may be a problem with your Xbox Live account that is causing the sign-in errors. Try the following:

Verify that your login credentials (email and password) are correct. You can try to reset your password through the Xbox website.

Make sure there are no restrictions or blocks on your Xbox Live account, such as pending payments or suspensions.
Consider creating a new Xbox Live account temporarily to check if the issue persists. This will help determine if the issue is related to your specific account.
Network settings issues: Check the network settings on your Xbox Series X to make sure they are configured correctly. You can try the following:

Verify that the network settings on your Xbox Series X match the network settings on your router.
Make sure there are no firewall restrictions or MAC address filtering that could block your Xbox Series X from connecting.
Try resetting the network settings on your Xbox Series X and setting it up again from scratch.

Best regards.

Did you manage to fix the connectivity issue? My Series X constantly drops connection to xbox live/internet despite an ethernet cable being used.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

It sounds like you are experiencing connectivity issues with your Xbox Series X.

Router or modem problems: Make sure your router or modem is functioning properly and that your Xbox Series X is within range of the wireless signal. Try restarting your router or modem and then reconnecting your Xbox Series X to the internet.

Interference from other devices: Make sure there are no other devices that may be interfering with the wireless signal, such as cordless phones or microwaves. Try moving your Xbox Series X and router or modem to a different location.

Network congestion: Make sure there are no other devices or programs on your network that may be using a lot of bandwidth, such as streaming videos or downloading large files.

Xbox Series X firmware issue: Check for the latest Xbox Series X updates, and make sure that your console is running the latest firmware.

Xbox Live service issue: Xbox Live services may be down temporarily, check the Xbox Live Service Status page

Hi, Kaleb__ my name is Jhon and will be a pleasure help you.

I’m sorry to hear that you’re having trouble connecting to Xbox Live while playing MW3 on your Xbox Series X. This issue seems to be a common one among Xbox users. Here are some steps you can try to resolve the issue:

Check your internet connection: Ensure that your Xbox Series X is connected to the internet and that your internet connection is stable.

You can also try resetting your router or modem to see if that helps.

Clear your Xbox cache: Clearing your Xbox cache can help resolve issues with your Xbox Live connection. To do this, follow these steps:

Press and hold the power button on your Xbox Series X until it turns off.

Unplug the power cable from the back of the console.

Wait for 10 seconds, then plug the power cable back in.

Turn on your Xbox Series X and try signing in to Xbox Live again.

Check your Xbox Live subscription: Ensure that your Xbox Live subscription is active and that your payment information is up to date.

You can check your subscription status by signing in to your Microsoft account and going to the Services & subscriptions page.

Try signing in with a different account: If you have another Xbox Live account, try signing in with that account to see if the issue persists. If you don’t have another account, you can create a new one for free.

I hope the information I gave you has been useful, have a happy day.

i am playing these games while connected to Xbox Live. i've also power cycled the Series X.