xbox live connection shows that it is working but cannot connect

Discus and support xbox live connection shows that it is working but cannot connect in XBoX on Consoles to solve the problem; the xbox troubleshooting connection shows that live is working but when i try to connect it reads error code 800704DC and i am unable to connect; have... Discussion in 'XBoX on Consoles' started by mlord27, Jan 15, 2014.

  1. mlord27
    mlord27 Guest

    xbox live connection shows that it is working but cannot connect


    the xbox troubleshooting connection shows that live is working but when i try to connect it reads error code 800704DC and i am unable to connect; have tried shutting off/on, changing my password, etc.. any ideas?

    :)
     
    mlord27, Jan 15, 2014
    #1
  2. JUSCBOSSMAN4
    JUSCBOSSMAN4 Guest
    Cannot get update thus cannot connect to xbox live

    When trying to connect to xbox live, I am prompted to download an update first. I accept the update, but I am told that I cannot connect to xbox live and that I must test my connection. I test my connection. It shows me that it connects to wifi and my
    internet no problem. When it tests the xbox live connection, it prompts me to install the update. I accept the update, but again I am told that I cannot connect to xbox live and I need to test my connection. The status code of the error message is: 4099-0000-0080-0300-8007-0570.
     
    JUSCBOSSMAN4, Jan 15, 2014
    #2
  3. kb1lce
    kb1lce Guest
    is anyone else having this problem?

    Same problem here too! Won't let me sign in at all. Says my xbox cannot connect to xbox live. Connection test shows it getting on the internet just fine just cannot connect to xbox.
     
    kb1lce, Jan 15, 2014
    #3
  4. xbox live connection shows that it is working but cannot connect

    Hey there, have you signed into your account on the PC and verified the information in your Microsoft account. For example, verify the billing information or the information in the Password and security info section, which could be your security proofs:

    support.xbox.com/.../error-code-800704dc


    -

    There is also more information on adding and verify security proofs here:
    support.xbox.com/.../add-security-proof


    -

    If you're sure that's all verified then delete the profile from the console (profile only), clear the system cache 3 times. Restart the console and re-download your profile.

    -

    Delete and re-download profile:
    support.xbox.com/.../profile-move-delete


    -

    Clear system cache:
    support.xbox.com/.../clear-system-cache
     
    DigitalAssassin, Jan 15, 2014
    #4
  5. cowboyjr1982
    cowboyjr1982 Guest
    I too am having the same problem you are started 2 days ago
     
    cowboyjr1982, Oct 31, 2018
    #5
  6. piroslav Win User

    Cant connect to xbox live, tried everything.

    As stated in my first post, i've tried already conencting only my console to router, i've tried even connecting my console directly to ISP cable (without router) - testing shows that console is connected to internet, but cannot connect to the xbox live.

    "Yet, when you attempt to connect it immediately shows that message that you cannot connect? No problem! :) "

    My console already after start shows that it is not connected to the xbox live, and after test, well... testing works normally, just after last step it shows that it cant connect to xbox live. For results of 3rrd step i need to wait few (10? 20?) seconds,
    if that's what you mean.

    Not to say, i've tried creating new account, or anything related to xbox live (like downloding my profile, updating console etc), and nothing works.
  7. DigitalAssassin Win User

    xbox live connection shows that it is working but cannot connect

    Hey there, have you signed into your account on the PC and verified the information in your Microsoft account. For example, verify the billing information or the information in the Password and security info section, which could be your security proofs:

    support.xbox.com/.../error-code-800704dc


    -

    There is also more information on adding and verify security proofs here:
    support.xbox.com/.../add-security-proof


    -

    If you're sure that's all verified then delete the profile from the console (profile only), clear the system cache 3 times. Restart the console and re-download your profile.

    -

    Delete and re-download profile:
    support.xbox.com/.../profile-move-delete


    -

    Clear system cache:
    support.xbox.com/.../clear-system-cache
  8. cowboyjr1982 Win User

    xbox live connection shows that it is working but cannot connect

    I too am having the same problem you are started 2 days ago
  9. kb1lce Win User

    is anyone else having this problem?

    Same problem here too! Won't let me sign in at all. Says my xbox cannot connect to xbox live. Connection test shows it getting on the internet just fine just cannot connect to xbox.
  10. Akif Win User

    Cannot update XBox 360.

    Tried. Connectivity works but cannot connect to XBox Live because of the update.
Thema:

xbox live connection shows that it is working but cannot connect

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