Xbox Live connection problem

Hi, my router is Prolink and I can't connect to Xbox Live (well, I can still connect, but it will just disconnect afterwards). What do I do? :/

:)

 

I cant play Destiny?

I'm having the exact same problem.....this is such f***ing BS. I'm connected to the internet...xbox live is working fine on the rest of the system, and yet I'm stuck in a permanent cycle of "Attention: this game requires a connection to Xbox Live" notice. This is ridiculous.

 

my fist xb1 mass issue.

Don't all those things have to do with your network connection or Xbox Live and things like that?

Could just be an internet problem. Not saying it is, but how do things play that don't need a connection
or Live?

 

Hello, Blugo34!

Here are some simple steps to help:

1. Reset your router, some many need reset more than once. If needed, make sure you are not on opposite ends of the house and that you have full bars!

2. Try deleting your Wi-Fi and reconnecting it. Also, you can try deleting and downloading your profile again.

3. Try cleaning the cache, you can find the steps on the Xbox support website! There could have been a problem with the previous update or download!

4. If that does not work, try contacting your internet provider and (if necessary) have them take a look at your router. If other electronics work this is most likely not the problem.

ALSO! Feel free to talk to an Xbox Ambassador or Chat with Xbox Support!

XBOX CHAT SUPPORT:
support.xbox.com/.../contact-us

CACHE CLEAR STEPS:
support.xbox.com/.../clear-system-cache

Hope this helps!