Xbox Live connection confusion (Xbox one)

Discus and support Xbox Live connection confusion (Xbox one) in XBoX on Consoles to solve the problem; So I've owned my Xbox for about a year and a half now. Up until a month and a half ago, everything was fine. But when I would start it up it would tell... Discussion in 'XBoX on Consoles' started by private nopah, Jun 11, 2015.

  1. Xbox Live connection confusion (Xbox one)


    So I've owned my Xbox for about a year and a half now. Up until a month and a half ago, everything was fine. But when I would start it up it would tell me that I need to connect to Xbox live. I knew it wasn't my subscription because I had bought a new
    year pass in February. And it wasn't my wifi because usually it's just my brother watching YouTube and me on the game. So when I go to my setting and check my network connection it says I have an open NAT Type, but "Service info is unavailable." It's been
    doing this on and off for a month and a half now and I don't know what's wrong.

    :)
     
    private nopah, Jun 11, 2015
    #1
  2. xbox stats year end 2015

    So for those confused on the time its time connected to xbox live so if you are watching tv, netflix sitting on the dashboard it is counted time.
     
    Terrin_marine, Jun 11, 2015
    #2
  3. Htech09
    Htech09 Guest
    Multiple consoles

    I now have 3 Xbox one consoles in the house, my question is how do I connect them to where we can all play online together. Do they each need their own Xbox live subscription or what. My Xbox one is set as the home Xbox and I'm confused on how to set up the other xboxs
     
    Htech09, Jun 11, 2015
    #3
  4. Xbox Live connection confusion (Xbox one)

    first off, NAT type being "opened" or "Strict" just means the xbox is connecting to the router, and the router is on. the service info is unavailable means the xbox is not connecting to ther Xbox Live Servers to get the connection it needs to check. Go to
    advanced settings and post your :

    IP address, Gateway, and Primary DNS. then run the three test on the "troubleshoot" in network and post results here as well, preferably in one post.
     
    xXUltraGunnerXx, Jun 11, 2015
    #4
  5. IP: 10.0.12

    Gateway: 10.0.0.1

    Primary DNS: 2001:558:feed::1

    Network connecting test was successful

    The multiplayer test "can't finish"

    Detailed network statistics:

    Download speed is 26.61 Mbps

    Upload speed is 5.98 Mbps

    Packet loss is 0%

    MTU is 1480

    Latency is 45 ms

    And wireless strength is 91%
     
    private nopah, Jun 12, 2015
    #5
  6. That DNS is a IPv6 DNS from comcast, try switching to a common DNS in your Xbox Advanced settings, and inside your router, try to DMZ, or PortForwarding to your Xbox IP address.
     
    xXUltraGunnerXx, Oct 31, 2018
    #6
  7. private nopah Win User

    Xbox Live connection confusion (Xbox one)

    IP: 10.0.12

    Gateway: 10.0.0.1

    Primary DNS: 2001:558:feed::1

    Network connecting test was successful

    The multiplayer test "can't finish"

    Detailed network statistics:

    Download speed is 26.61 Mbps

    Upload speed is 5.98 Mbps

    Packet loss is 0%

    MTU is 1480

    Latency is 45 ms

    And wireless strength is 91%
  8. xXUltraGunnerXx Win User

    Xbox Live connection confusion (Xbox one)

    first off, NAT type being "opened" or "Strict" just means the xbox is connecting to the router, and the router is on. the service info is unavailable means the xbox is not connecting to ther Xbox Live Servers to get the connection it needs to check. Go to
    advanced settings and post your :

    IP address, Gateway, and Primary DNS. then run the three test on the "troubleshoot" in network and post results here as well, preferably in one post.
  9. xXUltraGunnerXx Win User

    Xbox Live connection confusion (Xbox one)

    That DNS is a IPv6 DNS from comcast, try switching to a common DNS in your Xbox Advanced settings, and inside your router, try to DMZ, or PortForwarding to your Xbox IP address.
  10. KuidProKuo Win User

    nat error or internet error

    Yeah, I've been playing around with setting, different routers and wall jacks and nothing helps. I'm really confused because I don't see why I should have a trouble connecting to Xbox live, when it seems I should just have a minor annoying NAT error.

    What I'm especially confused about is when I test xbox live connection, it says connected to network, internet, and xbox live. It then says "You can connect to xbox live, but your current network configuration may limit..." What is needed to connect just
    to the marketplace?
  11. HolycrapOo Win User

    DNS Cant resolve server names

    What? Israel is on the list... and I have friends that do connect Xbox LIVE, also my old Xbox could connect. I think you're confusing!
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Xbox Live connection confusion (Xbox one)

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