Xbox Live Code Redemption Issue

Discus and support Xbox Live Code Redemption Issue in XBoX on Consoles to solve the problem; I recently bought a 3 month gold card, and when I try to redeem it, it says "something went wrong" and gives the code, 0x80169D3A. It doesn't really... Discussion in 'XBoX on Consoles' started by RadicalSoda8247, Jan 30, 2016.

  1. RadicalSoda8247
    RadicalSoda8247 Guest

    Xbox Live Code Redemption Issue


    I recently bought a 3 month gold card, and when I try to redeem it, it says "something went wrong" and gives the code, 0x80169D3A. It doesn't really help seeing that it only gives suggestions for when you're buying xbox live online with a credit card. Even
    if I try getting like one month of live through credit card, it says "this payment type does not work". Just wanna know if any of y'all got any ideas on what the potential problem is.

    :)
     
    RadicalSoda8247, Jan 30, 2016
    #1
  2. Mister Beep
    Mister Beep Guest
    Microsoft - $10 Xbox Gift Card (3-Pack) Invalid!

    Hello Humanist Knight!

    Sorry to hear about the code redemption issue. Check out this page here to troubleshoot code redemption issues:

    troubleshoot Xbox Live code redemption    . If that doesn't help, please go ahead and post a new thread with any details and troubleshooting steps you have tried. That way you can be provided support tailored specifically for you!
     
    Mister Beep, Jan 30, 2016
    #2
  3. Mister Beep
    Mister Beep Guest
    Xbox One error code: [Mod Removed]

    Hey there Nextarmyofone!

    Sorry to hear about the code redemption issue! Just a heads up, I moved your thread from our error code forums to the proper Xbox support forum for better visibility. In the future, please avoid posting your redemption code publicly.

    I would start by trying to activate the code on your Xbox console as well as our Code Redemption page. If the issue persists after trying those both, I recommend following
    the steps on our Xbox Live Code Redemption Troubleshooter to try some additional steps.

    If the issue persists, the next step is to contact our chat or phone support agents through our Contact Us page so they can look into it! Xbox Live Code Redemption Issue :)
     
    Mister Beep, Jan 30, 2016
    #3
  4. Mister Quimby Win User

    fallout 4 all access granted season pass does not work

    Hey there Scorfna089!

    Sorry to hear about the code redemption issue! If you are continuing to run into issues redeeming your code, I suggest making sure that your account region matches your physical location. Region mismatches can cause code redemption issues if your account
    is not set properly. Additionally, you will need to be located in an Xbox Live supported region in order for you to redeem this code without issues. For a list of Xbox Live supported regions, check our Xbox
    Live Countries     page. Thanks in advance!
  5. Mister Beep Win User

    Microsoft - $10 Xbox Gift Card (3-Pack) Invalid!

    Hello Humanist Knight!

    Sorry to hear about the code redemption issue. Check out this page here to troubleshoot code redemption issues:

    troubleshoot Xbox Live code redemption    . If that doesn't help, please go ahead and post a new thread with any details and troubleshooting steps you have tried. That way you can be provided support tailored specifically for you!
  6. Mister Quimby Win User

    CODE REDEMPTION ERROR

    Hey there ValuingSky69!

    Sorry to hear about the code redemption issues. In order to get this issue sorted I recommend checking out our Troubleshoot Xbox Live code redemption issues page.

    Go ahead and give the suggested steps a shot and If you are still unable to redeem you code let us know.
  7. onyxishere Win User

    Unable to Redeem a Code on Xbox.com

    Sorry to hear you're having issues redeeming your code. Unfortunately there are issues with the Xbox Live service right now that may be preventing the redemption of codes. Please keep an eye on the link below to stay up to date with the resolution of the
    Xbox Live service.

    support.xbox.com/.../xbox-live-status
  8. Mister Beep Win User

    Xbox One error code: [Mod removed]

    Hey there PEKKA10108!

    Sorry to hear about the code issue! I moved your thread to the proper Xbox One support forum for better visibility.

    Following up with what cRaZyLIZARD76 posted, please avoid posting redemption codes in the future. If the code continues to have issues after trying on your Xbox console as well as our Code Redemption page,
    follow the steps on our Xbox Live Code Redemption Troubleshooter.

    If the issue persists, I suggest you contact our chat or phone support agents through our Contact Us page so they can take a look at that code for you! :)
Thema:

Xbox Live Code Redemption Issue

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