Xbox Live Code Error

PlumpEndymion69 · Mar 19, 2016

Well, today my Xbox live officially ran out for my Xbox One. I grabbed a 3-month long prepaid Xbox live card and entered the code. The Xbox comes up with the message "Something went wrong" and the error code "0x80169D3A" . This error code told of something
with Xbox Live connection yet Xbox live status and my internet connection both read that they are fine and ready to go. I tried restarting my Xbox and signing out but to no avail. Can someone please help me with my problem?

:)

cross44 · Mar 19, 2016

Issue Buying BC Game Directly From XB1: L4D2

So I'm having trouble buying Stick Of Truth from the XB1 store on the console. I know you're supposed to be able to click show price and then go through the steps on buying it directly from the console. However, for some strange reason when I click show price, it brings up an error and tells me something like "you are unable to buy this game from the xbox one at this time. Please buy from the xbox 360 store" then it gives an error code. I've had no issues buying other games directly from the XB1. What's going on with this one?Click to expand...
Click to expand...

Quick question, well two really. What was the error code? Did you ask google what the error code meant?

Also, if the xbox is having status issues that can cause stupid error codes to drop. Usually though once you google the code you'll know what the issue is, and if the issue isn't related to the internet, i'd still hit up status page for xbox just to make sure.

Which i'll do before i hit post. Xbox Live Service Status | Xbox Live Service Outage seems everything is normal right now, so hit us up with the error code, i'd try again though.

abeastlyplayer · Mar 19, 2016

i cant sign in!!! help!!

ok, so a while back LIVE sent me a message over xbox live and said that i needed to enter in a security code for my account so no one else could sign in to it. i ignored it. a few days ago i was at my friends house and i couldnt download my account. an error code popped up. now when i try to sign in to xbox live on my computer, it makes me go through all this crap. my email hooked up to xbox live is hotmail and it is microsoft too. i have to enter that stuff in my hotmail account too! Help!

FearedNightmare · Mar 21, 2016

Hello

The code indicates the following

This may mean one of the following:

The Xbox Live service is temporarily unavailable.

Your Xbox Live Gold subscription or Groove Music Pass has an outstanding balance, and new purchases are being declined.

Your PayPal account country/region doesn't match your Xbox Live account country/region.

Your account has incorrect or incomplete billing information.

Click to expand...

Since there's no Service Alert at the moment we can skip step 1

Solution 2: Update the payment option for your subscription

There may be a problem with the payment option you use for your subscription.

In a browser, go to
My Account.

If needed, sign in to the Microsoft account you want to change.

Note If you don't know your Microsoft account email address or password, use the

Lost Account Solution or the
Lost Password Solution.

Select Services & subscriptions.

In the Xbox Live section, under Paid with, select Change how you pay.

Select Add a new way to pay, select Next, and then follow the steps to set up your credit card, debit card, or PayPal account as a new payment option.

Solution 3: Check the country/region of your PayPal account

If you use your PayPal account as a payment option on Xbox Live, that account's country/region must match your Xbox Live account country/region. If they don't match, you'll need to use another payment option to complete the purchase. See
Solution 2 above to update your payment option.

Also see
Manage your payment options on Xbox One for more information.

Solution 4: Check your billing information

Sign in to My account and verify that your billing information is correct. For example, make sure that the billing address for your payment option matches the billing address used by your credit card
company and that your payment option expiration date hasn't passed.

For more information, see
Manage your payment options on Xbox One.

Solution 5: Contact Xbox Support

If you keep experiencing the problem, contact Xbox Support.
Click to expand...

My guess is that you'll need to contact Xbox Support about it by phone and explain that you want to switch to using pre paid subscription cards but please try out the other solutions before trying that

Source:
http://support.xbox.com/en-us/error-code-lookup?code=0x80169D3A

im a dude dude · Mar 21, 2016

I am receiving this code from my Xbox one 0x80000ffff . Also, I can see my friends list and all of my friends activity, however my Xbox is asking me to connect to Xbox live. How am I able to see my friends list activity if i am not actually connected? I
have reset my routers at home, and also restarted my Xbox one multiple times as well with no success. I have tested both my Xbox live multiplayer connection on the Xbox one as well as the internet connection and it says everything is fine, but when I return
to my home screen I am still being asked to connect to Xbox live. When i try to launch a game i also get a message from the Xbox saying it cannot retrieve the latest save data and fails to launch any game. apps like Netflix occasionally let me get through
the initial launch, but then ask me to sign into Xbox live and automatically takes me back to my home screen. If i am quick enough, i can actually start watching a show on Netflix, but then it will shut down Netflix and ask me to connect again as if I have
no internet. Again, if I am not connected to Xbox live, then how am I using it.

{Parity} · Oct 31, 2018

im a dude dude, I suggested a couple of things on your thread. There is no need to post the same issue over several different threads. forums.xbox.com/.../2137781.aspx

RazGerb

I don't remember exactly the error code but it started with 801 and error occurred. I will try to contact Phone Support as soon as I can but I will try what Xbox Support said to me on Twitter as well.

I looked over the error codes and I limited to the ones I think it was.

I can't pinpoint the exact one since they are all similar.

(My payment option did work, it was paid through my Microsoft Account)

Error 80190864

Error 80190848

Error 807B01F4

Error code 80153016

Error 80153410

Error 801650c8

Error 80169d94

Error 8C010003

ALMANUJAKU

It is an error related to xbox live
support.xbox.com/.../error-code-800700e8

onyxishere

For the 8007 2746 code try this

support.xbox.com/.../error-code-8007-2746

And here's a link for the 80072ee2 code.

support.xbox.com/.../error-code-80072ee2

Probadcop999

This might be affecting it.

support.xbox.com/.../xbox-live-status

Also here is the error code lookup from the "8007000B" code

support.xbox.com/.../error-code-8007000b

VibroPlex

Your security proofs are inadequate and need to be completed, according to
http://support.xbox.com/xbox-live/errors/error-code-831188FB

Xbox Live Code Error