Xbox live charged a card but I cancelled it and i brought it with a gift card

Izzmist36 · Apr 6, 2020

I had purchased a xbox $15.00 gift card from my local store and with that $15.00 i brought xbox live gold. One month goes by it becomes past due very understandable so about a week later i buy a minecraft realm with my card and xbox live tries to charge
it so i decline the request but now i brought a card again added the funds and people say i have to pay the past due with a debit or credit card should not be a problem i brought it with a gif t card so i can just pay with a gift card but it is not letting
me so now i have $15.00 that should be going to my xbox live suspension but are not. Please save me from this frustration

:)

Zdubleu

Try getting with the team at Xbox Billing to help sort out your problem. No other advice could help you here. Sorry for your inconvenience

wargeen

So if I add paypal or a credit card and cancel the subscription then will it only use the money from the gift card and not charge anything after?

Ragnarok5000

I have once brought a PSN gift card with a Amazon gift card, it works great.

LateArtie1237

No he got it free but i guess it tryed to charge my credit card and now it says i owe and i didn't order it and now he cant redeem his gift card for xbox live

blckadr1980

Sign in to the gift card history page in your Microsoft account. If you end up on a gift card merchandise page, select Gift card history, sign in,
then select Gift card history again.
Locate the gift card to cancel.
Select Cancel > Confirm to cancel the order and get a refund.

Xbox live charged a card but I cancelled it and i brought it with a gift card