Xbox live charged 3 times on my credit card

For billing issues you'll need to contact support. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

If you purchase and apply an Xbox Live Gold card to your account
before your renewal date, MS will accept that at time of renewal over a credit card on file with your account and the credit card will not be charged.

To be clear, there are two kinds of Xbox cards: Xbox Gold and then standard Xbox gift cards. For a card to be used toward your Gold membership, the card must say
Xbox Live Gold (they come in 3, 6, and 12 month amounts). A standard Xbox gift card which is used for the purchase of games or content will not be accepted/used toward an XBL Gold membership renewal.

I'm a little confused when you say that your membership recently renewed but the charge isn't until next week. MS typically charges on the exact date of renewal. If there was no Xbox Gold card applied to your account on the date of renewal, it is possible
that the credit card has been charged on the date of your renewal and the charge just has not yet shown up on the credit card statement.

the support for xbox live is brutal. i had a series of charges 11.19 x 19 over the course of two days charged to my credit card. you cannot even remove your credit card information from there site if you have the xbox live as they want to ensure they auto
renew keeps on rolling so they only way is to put in another payment option....well i have cancelled my charge card so they can JAM it when it comes renewal time

Most pre-paid credit cards do not allow recurring charges, and that is a requirement for an XBox Live subscription (promotional or regular) to be charged to a credit card.

Hello,

For Auto-Renews such as EA Access, or Xbox Live require a credit or debit card. (Or PayPal if you have it). The card is not charged if you cancel it in time for only 1 month to be charged.

Best Regards,

Vince