Xbox Live Billing

iurimatheus · Sep 1, 2014

Hi!

Every month I have to pay 10.88 US Dollar for MSFT *XBOX LIVE. What is that about?

:)

kwartiermeester · Sep 1, 2014

Got a Xbox One should I keep it?

You must super rich pal or living of your parents because where I come no one can afford to more then one console ,think of all the bills , you have to pay nowdays ,let me see their tv bill, house bill, often their mortgage or rent bill, tv license , water bill, gas bill, phone bill, internet bill, and now you want add gaming bill for the network on top of them and other thing Xbox one may hAve exclusives but you play previous games in the past on the Xbox or Xbox 360 you can't play them by disc mode only by buying them through dlc and same goes for ps4 for previous playstation consoles , at least wii u network is free and backward play for wii games but other are dlc, electric bill and maybe more bills to pay

-ChaoticGood-1 · Sep 1, 2014

Got a Xbox One should I keep it?

You must super rich pal or living of your parents because where I come no one can afford to more then one console ,think of all the bills , you have to pay nowdays ,let me see their tv bill, house bill, often their mortgage or rent bill, tv license , water bill, gas bill, phone bill, internet bill, and now you want add gaming bill for the network on top of them and other thing Xbox one may hAve exclusives but you play previous games in the past on the Xbox or Xbox 360 you can't play them by disc mode only by buying them through dlc and same goes for ps4 for previous playstation consoles , at least wii u network is free and backward play for wii games but other are dlc, electric bill and maybe more bills to payClick to expand...
Click to expand...

work hard and know how to manage your money well.

Smwutches · Sep 1, 2014

Sounds like you have a monthly subscription for Gold. You can check
http://commerce.microsoft.com to see if it shows the subscription there.

iurimatheus · Oct 31, 2018

Hmm.. I just contact the Xbox support (there is a live chat) it was very helpful. They told me that the Xbox Live auto renewal was active then I asked for turn it off. I will wait to see if it will continuing appear im my credit card billing.

By the way .. thank you Smwutches!

XBF Steven R

Hey there AugustoRodrigues4,

Thanks for reaching out to the Forums for advice on cancelling your subscription in the future as well as in the future. I can certainly see how disheartening this issue could be. We actually have a great support article with instructions on how to deal
with this balance at How to pay a past due balance on an Xbox subscription that should help with this situation.

It directs you to your account page in Microsoft, as the ability to pay balances has not been directly integrated into the Xbox settings yet. You can always go to Settings> Account> Subscriptions> [The subscription you're trying to affect]> and view
and manage subscription and it will open up the console's internet browser and basically direct you to the account site there.

Hope this information was helpful.

Thanks for reading!

AugustoRodrigues4

Here’s the thing. It shows I don’t have a Live subscription on my microsoft page. Is there a way I can do it through the console? Because that would make it way easier.

iurimatheus

Hmm.. I just contact the Xbox support (there is a live chat) it was very helpful. They told me that the Xbox Live auto renewal was active then I asked for turn it off. I will wait to see if it will continuing appear im my credit card billing.

By the way .. thank you Smwutches!

TRAPOUL80

Hello I'm Daniel,

I don't think xbox is that unfair you implied you didn't use the xbox live membership at all and with immediate effect went to receive a refund you should have gotten it. The only way you couldn't have received a refund is if you didn't see to recieve a
refund within 72 hours. If you did act immediately then try getting your problem resolved by contacting xbox support.

http://support.xbox.com/contact-us

XBF Ezra G

Hello MarkCummings6,

Thank you for your post. I understand you are experiencing an issue with a recent charge to your credit card for Xbox Live Gold. Please

Cancel your Subscription and
Request a Refund to get your money back for the unused subscription.

I hope this helps.

Xbox Live Billing