Xbox live billing account

DrivingTiara09 · Jul 5, 2017

my Xbox live billing account has been locked for making purchases

:)

xboxfelix · Jul 5, 2017

How to Change your Xbox LIVE account information

Overview

It is possible to change information associated with your Xbox LIVE account like your name, address, phone number or email address.

Note: You cannot change the country that is associated with your Xbox LIVE account. If you have moved to another country and you would like to access Xbox LIVE from there, you have to create a new Xbox LIVE account in your new location.

How to Change your name, address, phone number or email on Xbox.com

1) Go to My Account and Sign In with your Microsoft Account. (This is the email and password that is associated with your Xbox LIVE account).

2) Make the changes you want to your billings account information and then click Save.

How to Change your name, address, phone number or email on your console.

1) Sign in using your Xbox LIVE gamertag.

2) Proceed to Settings, and then select Account.

3) Select Your Information, and then go to Billing Information.

4) Sign In with your Microsoft account password.

5) Change your billing account information and then click Done.

In case you want to change the billing name on your Xbox LIVE account, go to Xbox.com

IndieRock · Jul 5, 2017

So...can you really not buy Xbox Live with Microsoft points?!

http://support.xbox.com/en-US/billi...s-retire-faq#b0f9a7b99fac4c10bcd11956319a72e6

Can I buy an Xbox Live Gold membership with the currency in my Microsoft account?
The currency in your Microsoft account can't be used to buy an Xbox Live Gold membership at this time.Click to expand...
Click to expand...

M3tal Daz3 · Jul 5, 2017

Contact xbox support billing section to sort this out:

To call support : Customer Support

ngocphi

make sure all your Paypal billing information matches your Xbox LIVE account information.

this includes your paypal account's billing and xbox lives' BILLING address are the same this INCLUDES the region

M3tal Daz3

Contact xbox support billing section to sort this out:

To call support : http://bit.ly/2ee23wg

M3tal Daz3

Make sure you've correctly entered the billing address and Zip Code or postal code for your Xbox Live account. Make sure that it matches the billing address and code used by your credit card company. To
change the billing address for your Xbox Live, see
How to change or update Xbox Live billing account information.

If you already did that and you keep experiencing the same problem, contact Xbox Support:

http://support.xbox.com/contact-us

Daft Badger

Here's whats on the support pages:

Manage your Xbox LIVE account

What membership activity do you need to complete?
Renew or cancel your membership

Renew your Xbox LIVE Gold membership or Xbox Music Pass
Learn how to renew your Xbox LIVE membership either from your computer or on your console and how to update your Xbox Music Pass subscription.

Cancel your Xbox LIVE Gold Membership
Find out how to cancel or turn off auto renewal for your Xbox LIVE Gold Membership.

Cancel your Xbox Music Pass
Find out how to cancel or turn off auto renewal for your Xbox Music Pass subscription.

Manage your Microsoft Account

Questions about a Microsoft account or a gamertag
Learn how to view, change and manage password options for your Microsoft account and Xbox LIVE membership. Find a lost password, get answers to billing questions, troubleshoot common errors, and more.

Find your Microsoft account
Learn about your Microsoft account (formerly your “Windows Live ID”). Find a lost password, a parent Microsoft account, or a child Microsoft account.

Check or change your billing information

Check your Xbox LIVE or Zune billing and purchase history
Learn how to view and print a list of the charges on your Xbox LIVE and Zune accounts.

Change Your Xbox LIVE Account Information
Learn how to change the billing account name, address, phone number or email address associated with your Xbox LIVE account.

Update your payment options

Add or change your Xbox LIVE or Music Pass payment options
Learn how to add or change a payment option (such as a credit card) that’s associated with your Xbox LIVE account or Xbox Music Pass subscription account.

Change Payment method for an Xbox LIVE Membership

Learn how to change the payment option associated with your paid Xbox LIVE membership. This procedure can help you reinstate a suspended account.

Remove an Xbox LIVE payment option

Learn how to remove a payment option (such as a credit card) from your Xbox LIVE account.

Use PayPal with Your Xbox LIVE account
Learn how to use PayPal to purchase Xbox LIVE Gold memberships, games and Microsoft Points. (PayPal is not available in all areas.)

CZECHMAN90

support.xbox.com/.../check-xbox-live-bill < this should show you if you xbox live account has xbox gold. if that doesnt work then you need to contact
xbox support about this problem. from there they will be able to look up the account info.

Xbox live billing account