Xbox Live billing account is locked

UxorialPit0 please do not bump an old thread for your issue, you can read the information provided (which is good advise in your case, you need to contact support
http://support.xbox.com ) and for further issues please create a new thread

If your billing account is locked then no one here would know why. Your only option here would be to contact support to see about getting everything straightened out. Good luck.

support.xbox.com/contact-us

Hello Junior,

We recommend to request a call from support to see why it is locked exactly. They will then be able to help you on how to unlock it.

https://support.xbox.com/xbox-one/store/account-blocked-from-buying

When you go to Contact Us to get it to request a callback follow these
steps:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request a call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

Xbox Forum Team

Hey there Das Misfits!



Sorry to see your having problems... Here is a link to contact phone support. support.xbox.com/.../contact-us



Let us know if we can help further.

call support and select billing they can help you out.