Xbox live automatic billing

PostalComic45 · Mar 19, 2017

Hi

Could you please make sure that our subscription for Xbox live is canceled. It appears that I have been billed for the past 9 months without ever having used the account and did not realize that this was coming out of my bank account as a monthly renewal,
my son was sure that he had canceled the subscription after the first month ended. I would appreciate if you could double check and make sure that the sub is canceled correctly this time as I do not wish to see any further payments withdrawn from my account.

Thank You

:)

steeledwand7664 · Mar 19, 2017

Automatic billing

Any billing questions including membership would be handled by Xbox support you can reach them by going to support.xbox.com/contact-us

Insane WarHound · Mar 19, 2017

Automatic billing

Any billing questions including membership would be handled by Xbox support you can reach them by going to support.xbox.com/contact-us
Click to expand...

Thank you for your reply. Indeed I followed the steps of support.xbox.com which brought me here

Smwutches · Mar 19, 2017

For billing issues you'll want to contact support directly. 1-800-4my-xbox if you're in the US/Canada or
Contact Us | Xbox Support You can also verify your subscription status at
Sign in to your Microsoft account and should be able to turn off auto-renewal there.

Smwutches

For billing issues you'll want to contact support directly. 1-800-4my-xbox if you're in the US/Canada or
http://support.xbox.com/contact-us You can also verify your subscription status at
http://commerce.microsoft.com and should be able to turn off auto-renewal there.

Christyna64

You need to go into your account ,then to the services & Subscriptions tab then turn off recurring billing.

Njal the Blue

Please read other Ambassador responses, it adds nothing to just echo what has already been posted. Especially 2 hours after the last echo post.

Njal the Blue

Hi, login with the same details you use for Xbox at https://account.microsoft.com then select services & subscriptions. You can turn off auto renew there.

Insane WarHound

Any billing questions including membership would be handled by Xbox support you can reach them by going to support.xbox.com/contact-us

Thank you for your reply. Indeed I followed the steps of support.xbox.com which brought me here

Xbox live automatic billing