Xbox live account

jeremybooth43 · Oct 2, 2016

xbox 360 problem. Hi. I have a problem signing in to xbox live with my account. xbox live is working. the problem started over two months ago when I updated my computer to windows 10. I had to have a Microsoft account to update the computer. the problem
is, my son's xbox 360 account want work anymore because I used the same e mail address. and my new Microsoft account seams to have taken over his xbox live account. how can I get his account back up and running. please help.

:)

LamaBraveheart · Oct 2, 2016

Sharing gold membership between accounts on xbone

As long as the primary account have xbox live gold all other accounts get xbox live as well

SPITFIRE-SIX · Oct 2, 2016

Xbox is telling me to get Gold even though I have it?

Another way to attempt to fix this, is to remove the account from the xbox in settings->accounts-> remove accounts. After that is removed login with that gametag again to force the console to fetch your live subscription data. In rare cases your Xbox account and live account will lose sync.

EvilManicBoss · Oct 2, 2016

[quote user="ripflip43"]

xbox 360 problem. Hi. I have a problem signing in to xbox live with my account. xbox live is working. the problem started over two months ago when I updated my computer to windows 10. I had to have a Microsoft account to update the computer. the problem
is, my son's xbox 360 account want work anymore because I used the same e mail address. and my new Microsoft account seams to have taken over his xbox live account. how can I get his account back up and running. please help.

[/quote]

Hi ripflip43, You seem to have a very frustrating issue which should be fixable by
Xbox Support and you can contact them clicking here they will handle this issue with you as they will have direct access with your account and your sons account so be sure to have account information ready when they ask for it.

Thanks for posting your issue here and keep us updated if you get the accounts sorted out. Have a great day!

ngocphi

you need to recover the account to the master account's console to be added

then he can recover it back to his console if it is a xbox live account

if it is not a live account it has to be promoted to a live account by joining xbox live

WPAK

Hi there,

I'm afraid that it sounds like you currently have two accounts, one offline on the xbox 360 and one Xbox Live account on the Xbox One.

There is an option to promote your offline xbox 360 account to an Xbox Live Account, but this will require a new Microsoft Account (email address), but the next issue would be that it is Not possible to merge multiple accounts into one Xbox Live Account.

So basically there are two options, continue with the current Xbox Live Account that you have on the Xbox One, or to promote the 360 account to an Xbox Live Account and download that to the Xbox One and continue with that one.

Club-1B2D708E-E229-4

If you see error code 80151006 when you’re using Xbox LIVE, it means your Microsoft account is valid but is not associated with an Xbox LIVE account.

SOLUTIONS!

Solution 1: Join Xbox LIVE

To sign up for an Xbox LIVE account associated with your Microsoft account, go to Join Xbox LIVE.

Solution 2: Contact Xbox Support

If you already have an Xbox LIVE account and you get this error, contact Xbox Support.

dalokgawd

But if my current Windows Live account is linked to this generic "User1234567" Xbox live account they made for me, won't it still be linked to that Xbox Live account when I go to re-set Windows 8 to a Windows Live login instead of a local login?

What I need to know how to do is de-link this Xbox Live account from my Windows Live account and re-link a different Xbox Live account to it instead.

WPAK

ok, then you probably want to change the microsoft account associated to your xbox live account

via the how to here:

support.xbox.com/.../manage-microsoft-account

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So basically move the gamertag "User1234567" currently attached to your windows live account to a new windows live account (Microsoft account) to free up your windows live account (no xbox live account attached)

This will allow changing the windows live account attached to your xbox live account to a new windows live account (Microsoft account). And connecting your windows live account (microsofts account) to your account on the pc, will connect your local pc account
to your windows live account and xbox live account.

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Just keep in mind that changing the windows live account associated to an xbox live account can only be done via the console and the profile needs to be on a console for at least 30 days (if I understand correctly)

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If I understand correctly that is what you want to do, right?

Xbox live account