xbox live account suspended

TrimStar · Nov 3, 2014

my account has been suspended due to non payment, i tried to buy new mebership with the same card but it wouldent let me, so i bought a redeem code for one month to try and when i put this in it says you already have gold give it to a friend????

:)

BOP_G_A_Pster · Nov 3, 2014

Am I screwed? suspended live account

I used a prepaid debit card that had $1 left on it to sign up for one of the "free month of xbox live" since I knew it was an auto-pay scam.
I thought once the month was up it would just drop me back to Silver since there were no funds.

But they suspended my account, so now I can't do anything online with my account, including redownload games I already bought.

Is there anyway I can change my account to silver instead of a suspended gold account without paying MS's extortion, or am I screwed?

Wicked309Clown · Nov 3, 2014

Why did my account get suspended?

Why is my Wicked309Clown account suspended?

onyxishere · Nov 3, 2014

Sorry but when your account is suspended for a billing issue you will not be able to purchase or add items to your account until the amount is paid up.

You should contact phone support to speak with billing to get the issue resolved.

1-800-469-9269 in North America or click the link to arrange a call back.

support.xbox.com/contact-us

WARMASTER181 · Nov 3, 2014

I got ban my email is [Mod Removed] my gamertag is Warmaster1690 last year my account got kick offline alot and they hacked my account somehow they bought stuff on it with a stolen credit card i have nothing to do with it i change my information
and one year later i get banned for fraud can someone from the enforcement team help me get my accont fixed and unbanned contact me through email.

onyxishere · Oct 31, 2018

Warmaster - you'll need to post in the suspensions forums.

forums.xbox.com/.../4276.aspx

PhloydBarnum

Suspension of a player's Xbox LIVE account can be imposed because of inappropriate conduct or system abuse. Inappropriate conduct includes these kinds of actions:

1. Inappropriate in-game behavior (scamming or cheating)

2. Attempts to manipulate Xbox LIVE services through network interference, feedback abuse, complaint abuse, or other system tampering

When an Xbox LIVE account is suspended, the suspension blocks the suspended player from signing in to Xbox LIVE with the suspended account.

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The duration of the suspension depends on the frequency or severity of the offense. A minor infraction may result in a temporary (rather than permanent) suspension.

Temporary account suspensions end at about the same time of day as when they are issued (at the end of the suspension period—24 hours, three days, and so on).

A message with the suspension end date appears when you sign in to Xbox LIVE using the suspended gamertag. Also, an email message is sent to the email address that is associated with your Xbox LIVE account.

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So, if your friend has been suspended or does get suspended, he should receive an email telling him how long. If he has been suspended or does get suspended and wishes to know more, please post a thread in

15 - My LIVE account was suspended

FTH StealthGrvy

No you can't suspend your Xbox live account but you can suspend your auto renewal payment option.

The Evil Joker6

Sorry it's not possible to Pause or Suspend your Xbox Live Account.

Jasperrdm

You need to contact wot not xbox live unless you live account is suspended or banned.

Danno McK.

Isn't an account with an outstanding balance suspended from Xbox Live until the debt is paid? I don't see how you'd be able to add Points and use them if the account is suspended.

xbox live account suspended