Xbox Live Account - Signed up on PC - not working on XBOX360

Make sure you are using the account with the Xbox live gold purchase here

Hello PeterBoughton1!

Thanks for reaching out to Xbox forums support.

I'm sorry to hear about the Xbox Live issue that you're experiencing on your 360 console.

Let start off by clearing the cache on your 360.

Click on the link below:

How to clear the cache on Xbox 360 Overview

Try that and let us know if that helps!

Felix

Xbox forums support

Whereas it is a bummer that the family plan is now gone, it is what it is. You will only need two Live accounts for your set up.

Xbox One = One Live account = anyone who uses this system will have Live through the person associated with the console.

Xbox360 = One Live account = the same account tied to the One.

Xbox360 = Second Live account = anyone who uses this system will have Live through the person associated with the console.

Xbox360 = Second Live account = The person with the second account uses this system.

OOORRRR... Have all systems tied to the same person. Instead of different people. Anyone who uses the system connected to a Live account has Live through them. Whether that person is signed in or not.

Example:

I have Live. I have an Xbox in my bedroom. Anyone who goes into my room and uses my Xbox will have access to Live whether I am signed in or not.

If you set it up online, you will be able to use it on your Xbox. If it doesn't work when you recieve your Xbox360, set up a LIVE account on the website also.

My xbox360 between network is goo, network between internet is good, and internet between xbox live is good. I still can't sign in with my account into xbox live.