Xbox Live account on wrong profile

Discus and support Xbox Live account on wrong profile in XBoX on Consoles to solve the problem; I have an offline profile with game saves and gamer score. I signed up for Xbox Live but instead of assigning it to the offline profile it created a... Discussion in 'XBoX on Consoles' started by TMNTGal, Aug 10, 2016.

  1. TMNTGal
    TMNTGal Guest

    Xbox Live account on wrong profile


    I have an offline profile with game saves and gamer score. I signed up for Xbox Live but instead of assigning it to the offline profile it created a new one with identical name. How can the new profile with live be merged or moved to the offline profile?

    :)
     
    TMNTGal, Aug 10, 2016
    #1
  2. Selling xbox one question

    Completely 100% wrong!

    Just deleted my profile off my xbox one, then downloaded my brothers profile ( as if he was the potential buyer). The two games worked perfect under his account both online and offline.
     
    jambomakaveli, Aug 10, 2016
    #2
  3. xboxfelix
    xboxfelix Guest
    How to password protect your Xbox LIVE profile

    Xbox LIVE password overview

    It is possible to download your Xbox LIVE profile to several different consoles. You may need to do this if you have more than one Xbox 360 console, or you want to play games at a friend's house. In such a situation, you may want to password protect your Xbox LIVE account so that no one else can sign in using your profile.

    Set the console to remember your password

    Once you have downloaded your Xbox LIVE profile to a console, you will be asked if you want the console to remember your password. The Remember Password option is usually off by default. This means that you will be asked for your Microsoft account password every time you sign into Xbox LIVE.

    If you don't want to be asked for your Microsoft account password every time you sign into Xbox LIVE, select the Remember Password option.

    Change the password protection on your profile

    You are required to set the Remember Password option after you download your Xbox LIVE profile. However, you can change the password protection on your Xbox LIVE profile any time.

    If you don't need a password to sign in:

    Sign into your Xbox LIVE profile. After you have entered your Microsoft account password, select the Remember Password option.

    If you choose the Remember Password option, you will not be asked for your Microsoft account password the next time you sign into your Xbox LIVE profile.

    If you need a password to sign in:

    You can restrict access to your Xbox LIVE profile on any console using your Microsoft account password.

    Steps to follow

    1) Sign in using your Xbox LIVE gamertag.

    2) Under Settings, select Account and then Account Security

    3) Choose the option for Password at Sign In.

    4) Select Require Password Here

    You will be asked for your Microsoft account password the next time you sign into your Xbox LIVE profile.

    How to password protect your Xbox LIVE profile remotely

    If you downloaded your Xbox LIVE profile to another console and it is not password protected, or someone has compromised your password, you can change the password from a remote location so that no one else can access your profile.

    Change your Microsoft account

    1) Sign into accounts.live.com using your Microsoft account.

    2) Go to Account Information and, next to Password, click Change.

    You can also use your console to change your Microsoft account password.

    Note: If the Xbox LIVE profile you downloaded does not require a password to sign in (You selected the Remember Password option), you will not be able to restrict someone from signing into your Xbox profile even if you change your Microsoft account password.

    You can remove your Microsoft account password so that other people cannot access your Xbox profile on other consoles. This will ensure that a password is required before signing into your Xbox profile.

    Remotely set a profile password from a computer:

    1) Sign into your Xbox LIVE account.

    2) Under Settings, select Account, and then Account Security

    3) Choose the option for Password at Sign In.

    4) Select On All Other Consoles.

    Once you have done this, a password will be required to sign into your Xbox LIVE profile on all other consoles.
     
    xboxfelix, Aug 10, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Xbox Live account on wrong profile

    There is no way to merge profiles and nothing can be transferred between accounts. If you added gold to the Live account, you can contact support and they should be able to cancel the subscription and give you a token for the remaining time to add to the
    proper account. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Aug 11, 2016
    #4
  5. Smwutches Win User

    Xbox Live account on wrong profile

    There is no way to merge profiles and nothing can be transferred between accounts. If you added gold to the Live account, you can contact support and they should be able to cancel the subscription and give you a token for the remaining time to add to the
    proper account. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  6. egers987 Win User

    Backwards compatible games

    Yep, tried redownloading my profile but when i do, it either says cannot connect to xbox live, or it is connected to xbox live and only partly downloads the profile, or tells me there is a problem with my credentials.

    There cant be anything wrong with my xbox live account as i am still gaming on the same console, through xbox live, and downloading xbox live gold games. Ive even been on the website and checked credentials and see nothing wrong with my account.
  7. CheeseWarrior01 Win User

    Wrong Xbox live profile

    The problem is that the account showing is not the one I payed 120 dollars for.
  8. WPAK Win User

    Wrong Xbox live profile

    Hi there,

    in a normal situation it should not be possible to have to Xbox Live Account connected to one email address (Microsoft Account)

    But for some reason a second xbox live account was generated, for a situation like this it's best to contact Xbox Support which in your situation is by Phone since the chat doesn't seem te be working for you.

    Xbox Support should be able to check if it indeed is the case that two XBL accounts are present on one email and guide you through the steps on how to resolve it.

    Use this link to get the Phone number for Xbox Support:
    support.xbox.com/contact-us
    be sure to check that the country/region in the bottom left corner matches your actual country/region to be sure the correct Phone details are shown
  9. CheeseWarrior01 Win User

    Wrong Xbox live profile

    This is not what I meant. I get there and it tells me to enter my name. And the box I have to select does not let me select it
Thema:

Xbox Live account on wrong profile

Loading...
  1. Xbox Live account on wrong profile - Similar Threads - Live account wrong

  2. My Xbox live account has been wrongfully suspended indefinitely?

    in XBoX Accessibility
    My Xbox live account has been wrongfully suspended indefinitely?: [img] My account on Xbox live had 2 strikes for communication and then wrongfully has been indefinitely banned along with a console banned and not once have I used anything else that could...
  3. Something wrong with Xbox live,or Microsoft Account sign in in Azerbaijan

    in XBoX Games and Apps
    Something wrong with Xbox live,or Microsoft Account sign in in Azerbaijan: So,When I try to sign in to my Minecraft,or Xbox live,Microsoft account(on my phone. On Minecraft Pocket Edition),I can't,basically. The "Sign In" button pops up,I press it,and as if there is no...
  4. XBox Live Gold - Added to wrong member in Family Account

    in XBoX on Consoles
    XBox Live Gold - Added to wrong member in Family Account: I am new to Xbox and Microsoft (a rare person I must admit) but whilst setting up my daughters Xbox ONE S, I made a school boy error so it would seem. I set up the Family Microsoft account, i.e....
  5. XBox Live Gold - Added to wrong member in Family Account

    in XBoX on Consoles
    XBox Live Gold - Added to wrong member in Family Account: I am new to Xbox and Microsoft (a rare person I must admit) but whilst setting up my daughters Xbox ONE S, I made a school boy error so it would seem. I set up the Family Microsoft account, i.e....
  6. I redeemed Xbox live code on wrong account

    in XBoX Games and Apps
    I redeemed Xbox live code on wrong account: I redeemed xbox live code on wrong account 6070d8e4-49f3-4f0c-b3ff-93ac9220478d
  7. XBox Live purchased on wrong Microsoft account

    in XBoX Games and Apps
    XBox Live purchased on wrong Microsoft account: My son purchased XBox Live and didn't realize until after he redeemed the download code that it was on my Microsoft account and not his. He wants it on his so his game tag and memory is all there....
  8. Purchased a 12 month xbox gold live pass but redeemed against wrong microsoft account.

    in XBoX Sales and Promo
    Purchased a 12 month xbox gold live pass but redeemed against wrong microsoft account.: First question so hopefully i can get the answer i'm looking for... As the title would suggest, i purchased a standard 12 month xbox live gold pass and redeemed it against one of my microsoft...
  9. Accidentally added Xbox live code on the wrong Microsoft account? How can this be fixed

    in XBoX Games and Apps
    Accidentally added Xbox live code on the wrong Microsoft account? How can this be fixed: I couldnt figure out where to add the xbox live code on my xbox. So i went on to a laptop to do it but it added it to a different microsoft account. Not the one for the xbox. How can i get it...
  10. Xbox Live Gold linked to wrong account

    in XBoX Accessibility
    Xbox Live Gold linked to wrong account: i have used a code for 4 weeks of xbox gold live however it is set up on my childs account and i want it linked to my adult account. So I registered a second 2 week gold code i got with the...