Xbox Live account not connecting to my Microsoft account.

I made an account on my xbox 360 when I got it a few months ago. (It's
[Mod Removed]) Then, my sister made one online, and downloaded it onto the xbox. Now her surface constantly gives her updates on things like who's online and emails from Microsoft and so on. Mine doesn't. So I decided I would go online and make a Microsoft
account. I made one with the same email AND password as my account on my xbox. But for some reason it it treated it like a whole new account and assigned me something like
[Mod Removed]. I now have absolutely no idea how to link
[Mod Removed] on my xbox to the on I made online on the same email.

:)

 

changing email address associated with xbox

This might help

Transfer Your Gamertag to Another Microsoft Account | Change Xbox Live Account - Xbox.com

 

Need help with xbox live

Hello
I don't really understand what has happened to my xbox live account, but i cannot anymore connect my console to internet, though my laptop connects without any problems. More than that, i cannot visit any xbox or microsoft website to get help from there!
I guess my account might have been hacked somehow. atm, i had my FIFA13 running, but i was using my laptop, so didn't really see what has happened there, it just said that it can no longer connect to live, and when i checked it, i could not connect to internet at all.
I had no xbox-point (or whatever they are called) on my account, but i had my bank account connected to it.

i tried visiting ms, or xbox web pages from the other browsers, not working either! and I cannot call to the call service, because I am in Finland and it is 9 a.m. here, unless someone knows 24/7 customer service number!

so if anyone has any advises what should I do, and suggestions what might have happened, I would appreciate your help.

 

if you Login with a different gamertag, this can only be caused by using a different email.

if your correct gamertag is using automatic Login on your xbox, you check your email

-> navigate to Settings -> select account - > 2steps right -> open account security -> current Microsoft account =? it can not be the same as you are using on your 2nd new gamertag