Xbox Live Account Linked to Unknown ESO ID

Kelanz0 · Dec 19, 2018

Hello everyone!

I have been having this issue for 2 years already. When I first created my ESO (The Elder Scrolls: Online) account I registered it with an ID I don't remember. I contacted ESO Support and they weren't much help and just recommended to use Xbox Support. I
do not remember the email that is associated with my ID. I cannot make a new character and I can only be on the main screen without ever playing the game itself. I tried making a new ESO ID on the same menu but it says that my account either is associated
with a different ID or that email itself is already linked to another account, but I believe it is the first saying. Does anyone know what to do? Do I just continue to contact support, look for the email/ID, or just give up?

Thank you so much for reading this!

Have an awesome day!

:)

XBF Lance J

Hey Furry Fox,

Thank you for reaching out! Unfortunately there is very little we can do apart from suggesting you go back to ESO Support. We do not control what happens with in game accounts or services. You can also try the

ESO Forgot ID page and try different emails you might have used while providing your basic info.

Kelanz0

Thank you! Your reply did help me!

Have a great day!

Steven Krowiak

Thanks. Wow - is it really as easy as that?

My ESO account links to my gamertag on my Live account, so would I need to purchase the game again through my son's account, creating an ESO account linked to his gamertag? Would this work given that the Live account is shared?

Miss Portia

Hi there HOR5EFR34K - That does sound like the cause of the issue. If your current Windows LIVE ID is linked to an existing Origin account, but that account was originally linked to a different Xbox LIVE account, the system won't be able to link them. What
you might try is changing the Windows LIVE ID on your Xbox LIVE account, and see if that can help.

WPAK

If the parental account is connected to a windowslive Id (I don't know if that is mandatory) you could try the steps on this link:

support.xbox.com/.../manage-live-id

Xbox Live Account Linked to Unknown ESO ID