Xbox live account issue

DillanN1 · Jan 22, 2019

Hi, can’t seem to change my online setting from offline to online, just says online status unknown. Tried restarting, resetting console, internet, changed the connection from wired to phone hotspot, deleted my account and recovered it been through all
the settings so that nothing is blocked. Also my notifications for parties and game invites won’t work anywhere but on my phone app. Heeeeeelp

:)

Smwutches

It sounds like you have a corrupted profile. Try deleting the profile and recovering it.

support.xbox.com/.../gamer-profile.aspx

DillanN1

Yea clearing the mac address worked man thanks

Smwutches

Unfortunately nothing can be transferred between accounts. However, if you the console set as account #1's Home, you can purchase a game and share it with other accounts that way.

As far as the points, you'd want to contact Microsoft Rewards support.

IlikeVolvos

Thanks, wish it was made a bit clearer about the rolling membership, prob is i just not noticed.

Here we get to the issue of why i cancelled the Cc, companies taking money they arent entitled to, the Cc no longer exists.

So am i going to now have to pay another years sub even if i didnt want it?

Smwutches

You can try contacting support and speak to billing to see if there is anything they can do about it, but most likely you will have to pay the balance you owe.

Xbox live account issue