Xbox Live account, help please.

Sorry but nothing can be transferred between accounts. You should also be made aware that the lending of accounts is technically against the Terms of Service. That being said your account is your responsibility at all times. When an account is labeled
a cheater, the gamerscore is reset and any achievements that were reset can never be gained again. Sorry this isn't better news.

Hello There bnuggetbell. You have already made a topic post regarding about this.

Please click here to be redirected to your original post. Try avoid trying to make duplicate Posts on the xbox.com Support Forums. Thanks ^_^

We did not "lend" the account to anyone.....my nephew played on the xbox while he was at our home. So, are you supposed to create an account for EVERY person who plays on your xbox while a visitor in your home? And yes, I totally understand that our account
is our responsibility....I acknowledge that.

Hey there, so you have two emails associated with 1 gamertag? I thought this was impossible as you would get an error when trying to associate a gamertag to an email that is already taken.

Or do you mean switch emails between the gamertags? You can't do that through the website and as I understand, you can only do it through the Xbox 360 console at the moment, not sure if anything is in place on the Xbox One yet.

Steps for the 360 are here:
support.xbox.com/.../switch-gamertag-to-different-microsoft-account

You might also want to make an actual post in the support section:
forums.xbox.com/.../12.aspx

If it's a ban or suspension, you want this forum:

forums.xbox.com/.../41.aspx

If it's a lock due to financial reason, you need to
contact phone support and speak to the billing department.

I suspect the latter, because a ban/suspension would usually prevent you from posting here with it.