Xbox live account hacked, recovery form denied

To recover an account that has been compromised or hacked, see How to recover a hacked or compromised Microsoft account - Microsoft Support

The account recovery form is located here Help with the Microsoft account recovery form - Microsoft Support

Sorry to hear that your account was hacked.

Please try using the Microsoft account recovery tool.

Help with the Microsoft account recovery form - Microsoft Support

you have to use the account recovery form, it will want accurate information.

most accounts are not hacked but stolen after accounts are shared to gameshare, this is the number one reason for account compromises. I have kids and one of mine nearly did this, they do this all the time.

Help with the Microsoft account recovery form

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello RyanJN, in cases of account hacking, the indicated is to fill out the account recovery form, following all instructions and providing as much information as possible on the form.

Recover your account

https://account.live.com/acsr

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...

How to recover a hacked or compromised Microsoft account

https://support.microsoft.com/en-us/account-bil...

Hello Choc_Shake,

Sorry to hear your account has been hacked. Was it your Microsoft account that was hacked and the e-mail changed?

We have an article with information on what you can do if you have been hacked. If you think your account has been hacked - Microsoft Community

You'll have to use the links provided in the article to try and recover your account. This article has the helps you through the account recovery form. Help with the Microsoft account recovery form

-Hayabusa